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November 2023 by A D.
Decided to give Wells Fargo one more try after all the scandals a few years ago. Had to make an appointment online. Wait all day to open a bank account for my new brand new non-profit. Exciting! After waiting, a person came out to tell me the biz banker had double-booked and so I couldn't be helped. Worst bank ever. Called over to Chase and immediately talked to a person who got me an appointment and let me know exactly what I'd need to bring in.
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September 2023 by Tiffany L.
Both ATMs at this location work about 20% of the time. The other 80% the are out of service.
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September 2022 by Angela A.
Excellent customer service! I was immediately greeted when I walked in. I needed a lien release for my car and they made everything go smoothly. Very nice and modern bank and really friendly people.
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January 2022 by Bonnie S.
I was a customer with Wells Fargo for 41 years. In the last few years the customer service is terrible. Every time I call the customer service line I am on hold for at least 20 min and then the customer service lady told me I had to with draw the amount from my checking account before she could close it. When I told her I talked to a banker and they told me I could close it and have a check sent to me. After I told her that she said OH I can do that! I have closed all accounts and gone to a credit union. Lowered my car loan from 5.7% at Wells Fargo to 1.99% at credit union. Never again will I do anything with Wells Fargo. NOT CUSTOMER FRIENTLY.
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June 2021 by Derek L.
Would do zero stars if I could. How the hell does it take 30 mins to move a single person through the line. They have 2 tellers open with 10 people in line and the line hasn't moved in 30 mins. This is hell.
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March 2021 by Donavon R.
Service is horrible there was 4 customers in the whole bank & it still took over a hour to even get access to my safety deposit witch should be the easiest thing to access in the whole bank. very disappointed
