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October 2024 by Todd Majeske
Love this place! My service advisor Chris Cooley always explains everything needed at the time and what will be needed in future. He also quickly responds to emails with questions I have. I will purchase my next vehicle there because of him.
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July 2024 by Крутоус Богдан
Visited the Land Rover service, got to know the service and the service manager - Greg Rupp .
A team service of professionals, repaired our car, until we meet next time
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March 2024 by Bobbi Moore
Wally was the best, he sent me a video, kept me informed, and was there for all my questions. Please check out Richfield for your nexr new ride. Thanks Wally and Alex for my new dream vehicle.
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January 2024 by delois pierce
Excellent experience with Jaguar Richfield. Cole was exceptional. He made sure our answers, both spoken and unspoken were answered. Kept his word on when I would receive my car. And took the time to help program my app and helped pair my phone to my car. I gave 4/5 stars because there was a little uneasiness during the sales stage of the process. But, overall a pretty great experience. Oh! And my beautiful new car was presented with a big white bow!!!
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October 2023 by Susan Hochsprung
Love the car but the service department is the worst!! Buy a Mercedes just for the service cuz these guys suck!
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September 2023 by Nancy Weatherup
Great sales agent Janna Koestler fast service too very easy purchase
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August 2023 by Utilis Vinson
I have never been overly fond of car salesman, so upon approaching Richfield Land Rover, I was a bit reluctant. Upon arriving my wife and I were looking at vehicles when Rich approached us and asked if we had any questions. He wasn’t pushy and he seem to have a very confident demeanor. The more questions we asked the more we liked about the car he suggested. Needless to say, we bought a car! If you are looking for a a new Land Rover or Jaguar, look up Rich he’ll answer all your questions!
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August 2023 by Sarah Verplank
Brian Kime was wonderful to work with - he and the whole team made it the best car buying experience we’ve ever had.
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July 2023 by Chuck
After receiving poor service at the OTHER Jaguar dealership in the twin cities stopped in looking for assistance with a minor issue. Tone the service advisor was a huge help!. He went above and beyond and the service was better than I had expected. I highly recommend visiting JAGUAR of Richfield for all your Jaguar needs!
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June 2023 by Nickey Jafari
Best and most trustworthy dealership I’ve ever been to! For both maintenance and sales.Buy a car from Diane ☺️
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May 2023 by Jeff Thompson
Janna and the rest of the staff were very responsive to my inquiry about a used Jaguar. I had a few needs I wanted addressed on the car I was interested and they took care of it. I walked into the store at 4pm and walked out a happy owner of a new (to me) car two hours later. They were great!
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May 2023 by Randy Culver
People at Richfield Jaguar are top-notch professionals. They know their cars and they take care of their customers. Thank you Monte, Chris and everyone at Jaguar for great service and the pleasure of owning a Jaguar automobile.
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April 2023 by Saikae Chue
Cole, was very helpful and knowledgeable about the vehicle I was interested in! He work with me and was very patient with me while going through all the paperwork! After everything I was able to get the car I wanted!! Awesome location!!!
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October 2022 by Kelley Kalis
Called on August 24 to schedule an appointment for rear brakes on my Jaguar E-Pace. Scheduled appointment for today (September 13) at 0730 and reserved a loaner. My husband got up at 4:30 this morning to take the car from Rochester to the cities for the service only to arrive and find out there was no appointment or loaner scheduled. The service advisor asked to see the confirmation email that was sent. I did not receive one. It’s not the first time I have not received a confirmation email but I did still have the call in my call log to prove I spoke to someone in a call center who clearly isn’t capable of doing their job. The brakes are being replaced but my husband has to sit and waste time and wait for the vehicle rather than taking care of other things that needed to be done this morning.Editing to add the Jaguar Service advisor approached my husband after seeing my review and offered a free oil change (I have three left on my warranty or whatever it is.) He also offered 10% off the brake job since I have the oil changes which from my records doesn’t even come close to the value of an oil change in exchange for me taking down my review.
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September 2022 by Ryan Casey
Wally was fantastic. Helped us find the right vehicle at the right price and got us through the minutia of the process painlessly. Thanks Wally!!!
