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April 2024 by Stas Atanasov
Truck drivers, AVOID this place if you are delivering here or on their new location, which is 1 mile away. They will ignore you and threat you like I piece of s....
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February 2024 by Cody Birchem
Delivered a truck here this morning. Yard service was a huge help. Paid on the spot. Great customer! Hope to do business again.
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October 2023 by Brittany Luker
I called today for help with my truck and the man was very rude laughing at the problem that I was having I would not recommend this place
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September 2023 by Charles Johnson
Easy to work with, every one is extremely helpful
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August 2023 by BEN FITZSIMMONS
Terrible. Bought a truck supposedly ready to go over a year ago. Thousands of dollars later still not able to put it to work. Wont return calls or emails. Ripped off.
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July 2023 by Stefan Mahling
We just blew a trailer tire on our way home from a salmon fishing in Wisconsin. We were scrambling to figure out what to do. My brother called Jeff and he and another man showed up in like less than a minute. They had our spare on in no time. There are still great people in this world and Jeff and CarCo Truck & Equipment in Rice are proof. Thank you for getting us on our way home and making a big problem for us really small.
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June 2023 by Kenny H.
I contacted Carco about the trucks they have for sale. Are several discussions made an appointment to come up there and meet with them to pick up the trucks. I thought with Jeff the owner I was coming on a Monday and I got there. The trucks were not ready they were in the shop being repaired. I was told that the truck had a salvage title and that they had to replace a front fender and a hood, I thought it was strange because in my state a salvage title meant that 25% of the vehicle had been damaged. Several weeks later they told me the truck was ready I'll send a driver up there to pick it up. When we got to our shop, we loaded a dumpster on it, and the Galbrath hook system broke upon further inspection. We found out that the truck being rolled over the frame was bent. Hook system was bent, and we cannot use the truck after many conversations with Jeff, the owner we got no satisfaction I returned the truck and managed to get my money back through means that they were dissatisfied with. I would advise anybody that deals with this company to walk away I feel like Jeff is a crook, a dishonest business person, and he will not be truthful with you.
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March 2023 by Roman Smikh
If you’re planning to buy from them good luck. Sent them emails and messages on Facebook, truck paper, and even their own website. Not a single reply to any of them. Stopped by, almost got stuck in their yard cause it’s terribly maintained. Place looks like a salvage yard with crashed trucks and parts everywhere. Couldn’t find the truck that I looked at online nor anyone to talk to. Place is a massive dump with worst customer service I’ve ever seen.
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January 2023 by Curt
Should have read the reviews before buying a 2021 Ram 4500. Jeff told me the vehicle was not a salvaged title. He lied, it is and we still do not have a title. He showed pictures of light front end damage. When we agreed on a price we were told the title had no issues. CarCo was to fix a few issues. The power mirrors didn't work. The truck pulled to the right, the check engine light was on and the TBS light was on. CarCo agreed to fix the issues and clean the interior of the vehicle as it is was very dirty. When the driver picked up the vehicle the power mirror's did get fixed. Nothing else got repaired. The tie rod assembly was broken/bent for a tune of $1300. A rear dual tire was flat and the truck had broken TPS sensors inside the rim. The cab was not touched. They lied and said they did a alignment on the vehicle. The tie rod assembly was bent and was unusable. Do yourself a favor and avoid CarCo.
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November 2022 by Stas NOSACI
avoid this location as much as possible! especially jeff...not a reliable man...he promises one thing he does another.. he consciously knew the situation..but he lied to us until the last moment.. save your nervous system - avoid business with jeff
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September 2022 by R S
Worst!!!!!!!!!!
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September 2022 by Across America Logistics
DO NOT WORK WITH THEM
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April 2022 by Seth S.
0 star would be better. Look at the reviews. Walk away if if seems like a good deal there is a reason. Jeff is worthless. Obviously there the only company with trucks so there must be a reason.
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February 2022 by R S.
Worst!!!!! Do not deal with them they lie and have attitudes all the time never fix your trucks tell you they don't sale parts even though they do and make you wait months to fix something that takes 10 minutes etc!!!!!
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February 2022 by Aaron Moratz
Jeff is the most arrogant human being i have ever met. Had a signed sales order and they had confirmation that there was a check in the mail. Got told they sold the truck a week before they actually decided to notify me and was never even given a courtesy call. Was told basically oh well that's tough. At no point were we ever told there was more interest in the truck than just us. We know that the truck had not been started or moved in over a month before we got there and all of a sudden when we are interested and have all of this paperwork turned in and signed, there are other buyers. I would not recommend anyone do business with this company. They have no interest in the value of customer care. The treatment we were given after travelling 6.5 hours to meet with them (we had an appointment) was disgusting. The owner's ex husband (Jeff) has the attitude that nobody but him is important. Their office staff is either so disorganized that they lost our sales agreement that we signed or their office staff is so incompetent that they forgot they even had one with us. I would issue negative stars if it were at all possible. This company has very questionable ethics and tactics. I would never recommend them.
