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November 2023 by Mark Boggs
I just wanted to thank the guys, Jeremy & Jordan (sub-contractors from NorthStar Broadband), for the fantastic installation of your fiber-optic service/system. They were personable, informative, and fast!
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July 2023 by Cameron Graber
I recently moved to a new house that only Benton Communications would service. Their account setup was thorough yet easy. Chris was a rockstar tech who came out late in the day to make sure everything was working properly before a long holiday weekend. Great internet speeds, great service.
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December 2022 by Wyatt Hippie
We recently started noticing decreased internet speed which lead to us speaking with a customer service representative that scheduled a tech to come out next day and resolve our issues. This is where Ben came out and reminded us why we love having internet through Benton communication. He was able to easily update our system and work his magic to get us faster speeds than we have ever seen before! Benton communications customer service is top notch and Ben’s knowledge and professionalism in the field was second to none. Thanks for always being great to work with!
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June 2022 by Levi Popp
Rather poggers internet service. Very quick speeds for a reasonable price.
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April 2022 by Tony Rogers
I could not have been more impressed with the professional service provided by the staff at Benton communication.The next day they returned to make it even better.If you have a problem with your Internet in Rice,MN, I strongly suggest you call to get a technician to come out and check your equipment... they know what they're doing and they will get you up to speed quickly. THANK YOU ALL.
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January 2022 by tom montury
Great Internet I don’t think so for what little we get in his way over priced constantly in and out not dependable
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December 2021 by Vicky Molitor
Recently had an issue with our router. John was dispatched to our home, showed us how to fix the problem, he even gave us a few tips if we ever have issues with other wifi items (TV/Printer) in our home. Stellar service and I can't complain about 264 mps way out in the country. We have been customers for 20 years and are reaping the benefits of being a part of a cooperative.
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December 2021 by natalie molloy
Benton communications did great when they originally installed in my new house a year and a half ago. We had to get a box to help spread our wifi signal to our TV for streaming. The box was only getting about 70-80mbps and all of the sudden the past week it seemed to be really off. I called and told them about my issue on Tuesday, they called me back within an hour. The technician tried reseting it from his end, but it didn't work so he came out to my house within another hour. He kept seeing the slow speed upstairs and fast (250+) down by the main router and decided to come back the next day and he hardwired the connection from the router to the box. The jack he created in the wall looks professional, he cleaned up the mess that was made by carving in my wall, and he said it was covered by a fee that's already included in our monthly payments. Now I get 250mbps upstairs and downstairs. I've dealt with big companies like charter spectrum and whatnot. I am so happy to be a part of Benton Communications in my small town I didn't have to sit on hold for any period of time, I wasn't forced to try to troubleshoot anything myself before finally suggesting a technician to come out, and my problem was resolved in pretty much 24 hours and not only fixed, but new and improved. I feel confident that I will never have wifi connection issues while streaming my favorite shows/movies the rest of my time living in my house unless something serious happens. And their price of $76 a month is very reasonable!
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December 2021 by Dakota Horning
Only service you can get in rice, expensive and slow internet even if you buy the high speed package.
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October 2021 by Mark Baumgartner
Very helpful, first person I talked to had the answer. Did not have to talk to 3 or 4 different dept's to get problem resolved.
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August 2021 by Joe Zumbusch
These guys were great to work with. From Tracy in the office to Scott, Ben, and John out in the field, everyone was top notch. Couldn't ask for better customer service, speed and quality of install, and overall internet performance ? I wouldn't hesitate to recommend them to anyone.
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June 2021 by John Linn
Wyatt is the man - many people who complain about service have operator error. Great internet service and good customer service!
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April 2021 by Jeffery Booth
Been getting my home phone and internet service here for years, Happy with the service!
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January 2021 by Tylor Lenz
Absolutely horrible internet after having to pay way more than I previously did for much superior internet from charter at my previous residence. I have had nothing but problems and they just ignore the issues. Their "support" people just bounce me around to different ones and then they say "oh we will have a tech check on it and call you. Well I'm now waiting for that call for the 3rd time and the previous 2 times I had never received a call and had to call them hours later. I just don't understand how we don't have any other fiber options! 1.64 upload speed and 1.84 download speed is absolutely horrible. I cannot get my work done with this sorry excuse for internet.
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January 2021 by jeremy jutz
Great internet, no problems for over 4 years
