-
December 2024 by Cassidae Kunshier
Carlos and the team are absolutely amazing! They turned a very unpleasant and stressful situation with my vehicle, into a positive experience with their quick turn around, communication, and great customer service. Highly recommend them!!!
-
July 2024 by Melissa “M J”
They do an amazing job with communication, and the repairs they did my vehicle were flawless!!! Would recommend them for any body work!!!!
-
June 2024 by Emily Abughazaleh (Emma H.)
Nice service, and very professional.
-
April 2024 by Audrey Meyer
I would very highly recommend this place to absolutely anyone. They were able to get me in within 2 weeks when tons of other shops in the twin cities had over a month-long wait time. Carlos in the front office was super friendly and professional. He reassured me every step of the way and was very communicative to keep me updated and answer all of my questions. He initially gave me a two-week estimate for repairs but I was pleasantly surprised when my car was ready to go in just a few days. I was able to drop off and pick up at my own time (as long as it was during their open hours), so I felt like my schedule was accommodated for. Plus the repair team did a beautiful job! So I got my car back in record time, it was in perfect condition, and the staff were extremely pleasant to work with (shoutout to Carlos). If I ever have another need for repairs (and hopefully I won’t), I will definitely come back to Walser Collision in Plymouth!
-
February 2024 by J B
My car looks new. There is no sign of the hail damage. It did take them more than a month.They did excellent work but seemed understaffed.
-
February 2024 by Tashi Juchungtsang
Not a good customer care . When I first drop off 2 weeks . It pass 2 week I called them talk to Carlo's he is so rude and said I can’t help it . Now Iam passing 3 weeks for bumper change . If u can don’t go to walser in Plymouth .
-
January 2024 by Spencer-Rusty W
Cameron was great, knowledgable, kind and quick. Would definitely see him again for window replacement.
-
December 2023 by Lj Varney
Ok but it had some bad reviews.
-
April 2023 by David Guindon
Top notch customer service, understanding the worlds not perfect I wish my brand new vehicle was an exception, the final painted vehicle was not showroom new finish , minor blemishes in the paint and at the right angle you can see the mud work with ripples I also had minor damage to my vehicle while on their property which was replaced ( thank you for your honesty ) lastly I had minor interior scuff marks on a panel no idea how that happened. Understand I ordered and waited 6 months for this brand new vehicle to arrive put 900 miles on the vehicle when a deer hit my door, as for the scuff marks to the interior panel I have yet to put anything in the cargo area so this damage was not caused by me. As for bringing the vehicle back, I’m two hours away and waiting another couple of weeks to have the problems fixed is a very frustrating thought to say the least.
-
February 2023 by Noah Miller
They replaced a door for me. It only took like 32 days, so I had to spend extra to rent a car longer than insurance could justify. Brightside, when I picked it up, almost all of the pieces were attached, and after showing the workmanship to the manager and convincing him, They took it back and attached the front pillar cover. Meanwhile, only partially blaming me and denying they could possibly have touched it despite having to remove it to do the work.
-
February 2023 by S/R W
Cameron was great, knowledgable, kind and quick. Would definitely see him again for window replacement.
-
April 2022 by Richard Herrmann
Super hard working staff behind the counter, and best in industry body techs and painters. The in-house detail pros do a super job of even the toughest jobs. This facility has great rental choices as well should you need a loaner.
-
January 2022 by Mary Kerm
Fantastic Service! The front office (Sara) was responsive and kept me informed. The work performed was better than expected and my car was immaculate when I picked it up.Service: Body & Trim
-
September 2021 by Jeff Naab
My car had damage to the left rear quarter panel, which Walser's professional technicians repaired perfectly. And, they cleaned up the car so that it looks really nice inside and out, plus it even smells good. They were fast, and I would recommend their services to anyone.Service: Body & Trim
-
September 2021 by Mar D
Excellent customer service! I We will definitely be back if we need any work on our Jeep in the future. Thanks to Sarah and Bob for their awesome assistance.Service: Painting
