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“Great to work with for herman miller warranty, they come to you and repair where and when you need it. No fuss, nice and smart techs, and very flexible. I dropped the ball, and needed to move the date with only a few days notice, they happily accommodated and showed up the next day, instead of weeks out like some places would do (which is understandable, I was untimely not them!)”
“Went to pick up an online order of a printer at this store today and was very impressed by the service we received. As soon as we entered the store we were greeted and an employee asked us how he could help us. We were looking for specific ink cartridges for our printer and a larger sized copy paper. He was quick to help us find both of these. At the checkout, he placed our printer on a cart and added our other purchases, then took them all to our car and loaded them in for us. Something that really impressed me was that while he was loading our purchases, his phone was ringing, but instead of answering it, he continued to help us. This is an example of excellent customer service, and if I need any more items from Office Depot, I will drive the longer distance out to this store rather than look for one close to home, because they have the best customer service I have come across in a long time!”
“I’ve been trying to get custom stamps made.
On Office Depot’s website, custom stamps are identified only by their dimensions (eg “2 x 3”) while they’re identified only by their ID numbers in store (eg “ID2640”). Because the stamps have different names online vs in store, it’s difficult to order one online after checking a stamp for sizing in store. I check for sizing in store because seeing the area of a stamp against a physical envelope is a more intuitive and accurate way of figuring out the size I need, compared to working with abstract dimensions. The Office Depot website also doesn’t differentiate between the literal dimensions of these stamps, and the size of the area that they stamp (ie how big are the stamp’s margins?).
Jeremy was already aware that customers face these difficulties at Office Depot. I came in right before store’s close, and even though the Print Center was already closed, Jeremy showed me the custom stamps they had in stock, measured each with a ruler, and then pointed out for me what each stamp is named on their website.
I was honestly struck by how helpful and knowledgeable Jeremy is. Office Depot should update their systems so that this isn’t an issue in the first place — the whole point of their custom stamps is that they’re supposed to be easy for customers to order online without guidance. But despite having to work through systems that don’t make sense, Jeremy was patient and dedicated in solving a problem for me that shouldn’t have existed. Office Depot is incredibly lucky to have team members like Jeremy who put in extra work to make up for poorly considered systems — in 2024, your employees shouldn’t have to confirm which products are which by measuring them with a ruler.
I’ve rarely met someone so patient and persistent working in customer service. Idk Jeremy’s role, but if he’s already the store manager, make him the regional. People like him are the only reason I go to Office Depot.”
“Working with Nikki and her team at MN Office Furniture has been a delightful experience. Nikki is detailed, organized, and can narrow large project scopes to action steps. Additionally, when we needed a fix on a piece of furniture, they immediately took ownership and put a plan together for replacement. Great local company to work with!”
“The gentlemen were extremely nice and helpful. There is great used and new furniture options. We got a fully furnished conference room and two offices with a small delivery price. Very happy.”
“Can not say enough good things about the final product! Got a wall of custom built in shelves with a full size pull down bed, and a matching desk, for my office. It’s so beautiful and well made and the perfect combo room for our home.”
“The only place I get my office furniture. I've been a customer for about 15 years and know they will have what I need. Always accommodate my schedule with delivery and installation, great place to outfit your office whether it's for your home or business.”
“Hanny the associate was tremendous. I hope he gets some brownie points ! He was Knowledgeable of the store’s products and very helpful to customers including myself. Great, clean store. Thank you!”
“Customer Service is AMAZING. Russ Champine is my sales rep and he is WONDERFUL. I don't always know what i am looking for and he is so patient with me and always willing to help me find what i need.”
“It's that time of the year when I get my yearly planners...and all the Walmart stores in the area was out. I came into Office Depot, and I found the perfect kind and size, just what I was looking for. Thank you!”
“If you have ever felt personally victimized by your office printer then Jason and team will make sure you don't have to worry about that in the future. In the digital world when you need something to work on your printer it means you REALLY need it to work. Very quick to respond to requests and ink needs.”
“I needed to drop of a return of a Bosch dishwasher pump to go back to Bosch, and Office Depot in St. Louis Park, MN is listed good place to do that. When I got there at 9:00 a.m. I asked where the FedEx drop off was, and initially the employee started to politely give me driving directions. I said I wanted to know where in their store to drop off the package for FedEx. She said I could give it to her. She was not able to give me a receipt or scan my package at all. She said FedEx will come pick it up in the afternoon. This concerns me, but I will wait to see if FedEx picks up the package and if it gets to the destination.”
“Excellent service and quoting. I called looking for toner cartridge refills, which they could not perform through their vendors due to my printer not supporting aftermarket remanufacture.Super knowledgable, friendly, and helpful. Would not hesitate to do business with.”
“Wayne and his team are responsive, flexible, and patient. My office has been slow (2 years) to nail down exactly what we wanted to accomplish and when. Wayne has patiently answered questions, been immediately responsive after hearing nothing from us for an extended period, and done it all with good humor. Great people to work with!”
“I was dreading the process of exploring ergonomic adjustments and products into my workspace for many reasons. Some related to me but most for fear i would be fending off a prohibitvely expensive set of recommendations. Instead i found myself in one of the most positive shopping/exploration experiences ever. Jim Corwin was absolutely fantastic to work with! He combines outstanding competence with genuine caring to create a warm, laid back, low pressure sales experience. The recommended products have made an immediate difference in my workspace and pain free extended work sessions.”
“We have used CFS for years for all of our used furniture needs. They also offer new products but we have always found great options in their massive warehouse. Great team and would recommend to anyone”
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“I was looking for storage cabinets for my garage. I got twice the quality and way better selection than the open market for the same dollar.
Hi-End products in great shape at a fair price with convenient business hours.
Will shop here first if I think they might have it”