“Diligent and knowledgeable service.We were making a jump from another provider due to signal coverage within a parking garage, as well as updating our phone equipment, and this turned out to be a larger project than anticipated. But Tom was extremely patient, helpful, and resourceful in terms of minimizing our wait time and getting the most bang for our buck. He went over numerous options and explained all the factors in selecting updated models. Moreover, there were some inexplicable credit clearance delays that prevented us from taking our new devices home right away, but Tom was great at continuing to complete the order and keeping us in the loop as things progressed. Especially for an elderly couple, making decisions on new technology can be intimidating, but Tom did an impeccable job at making things plain and understandable for my parents. We couldn’t be happier with the help we received.”
“Went in to turn in my phone trade-in while there was a short wait Matt was very apologetic and helped me get my old phone turned in and also answered a few questions for my sister great customer service and put a smile on me face! Super helpful and friendly thank you Matt!”
“I am from out of town and needed help with my Samsung Galaxy smartphone. Jeff took the time to resolve the problem...they know their stuff and are great to work with.”