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January 2024 by Joyce Jurgensen
More expensive than other same type stores
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January 2024 by Susan Sigal
I made a purchase online because another store told me they didn't have the item. I was in the other store and saw that they did have the item, and it was on sale. I went to Michael's feeling badly that I had to pick something up and return it immediately. The young man at the counter was so polite and helpful. I told him that he had very good customer service skills. I don't know if this can get back to him, but it was Michael's in Maple Grove, Minnesota, and the gentleman had very long, long hair.
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January 2024 by Ed Rockwell
I had them frame a vintage "Blown Away" Maxell poster. They did a great job. I asked that they don't dry mount it so the poster doesn't lose value. They took notes and it turned out exactly as requested! I'll have them frame all my vintage posters including concert posters. I've attached a photo of the framing they did.
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December 2023 by Tamara Ullmer
I always get myself in trouble here
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December 2023 by Heather cicharz
Great store
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October 2023 by Brad R.
Had the nicest experience at this location today. Was looking for an item that was not on the shelf and one of the employees (Kennedy) went in the back and grabbed the items i was looking for. This is above and beyond good service and this employee along with a few others seemed very kind and couldn't of been nicer. I would recommend this location above some of the others i have visited without a doubt. You are great! Thank you
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October 2023 by Mary B.
Was at the Plymouth store this afternoon. Walked around for an hour gathering items for crafts with the gra ds this weekend. Went to check out, no clerk at the counter. I walked the store twice looking for someone to check me out. When I saw a customer at the self check out, I asked if this us the only way to check out, she said, " someti.es when she's there, there is a clerk", Wow I refuse to be forced to use a card, credit or debit to pay whe I have cash. I know my items do r mean anything to this store, but my time was wasted. I left without my items. Very very poor customer service and I am done with Michael's. If you can't afford to hire people and train them, then close. Not a fan, will stick to other stores. Hobby Lobby will get my business.
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October 2023 by Kylee Byrnes
Different layout then others in the area. But neat and organized!
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September 2023 by Susie K
If you're going for yarn, this isn't the place.But if you're going for Halloween supplies and other crafty things including flowers, drawing and baking, this is great.Unfortunately, I was going for yarn at the time. Rating 5 stars because for the other things, this location is rad.
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September 2023 by Deann Delaney
They had everything I was looking for and more. Staff was polite and helpful.
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July 2023 by keith epperson
Went looking for a specific thing and while employees were friendly and tried to help no one knew whether they had the item. Still a go to for us fir all craft items
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June 2023 by Gretchen Holloway
Family owned and run business that takes very good care of you and does a fantastic job on nails and eyebrows! They also get you in and out very efficiently versus some places I have gone where they say a short wait and it is not. Highly recommended and the only place I go in the area for nails.
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April 2023 by Kent Fichtner
While I don't generally go there for myself, my family does. It is very clean and the employees are nice. They have a lot of different crafts and it seems to change all the time, which is nice.
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March 2023 by Michele B.
I love Michaels because I love to craft, paint, crochet, make greeting cards, jewelry, all the things! I love how convenient this location is. I can run over my lunch hour during the work week or stop by on the weekends too. They have great sales! I have a tough time using the coupons they email me because everything is always on sale.I think the employees are friendly and helpful. Even though I don't love scanning my own stuff at checkout there was always someone available to answer q or help me enter coupons and gift cards.I love Michaels!
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February 2023 by Charles arthur Swanson
I love Michael's They have a good supply of art supplys better then hobby lobby. But not as large as bliicks art supplys. Each store is different some are larger some smaller .