Kohl's is a retail store that aims to provide everyday savings through sales and Kohl's Cash. The store offers a variety of fashion and footwear options for both active and casual lifestyles, along with beauty products from Sephora and home decor that fits different budgets and personalities. Customers appreciate the clean, tidy environment and well-stocked shelves, though many have noted issues with product availability, often finding more stock of items they are not looking for than the specific items they need. While some shoppers have had positive experiences with helpful staff, others report a lack of assistance when needed. A common complaint involves the push to sign up for Kohl's credit cards, which some find uncomfortable, particularly when they decline. This pressure at checkout has deterred several customers from shopping more frequently. Despite these concerns, some have praised individual employees for their excellent customer service. Overall, Kohl's strives to create a welcoming atmosphere with easy shopping options, including in-store, online, and through the Kohl's App. The company also emphasizes community support through Kohl's Cares, contributing to a healthier and happier environment.
Kohl's is a wonderful place to shop at & low prices on everything. But they are NOT good at letting you return an item WITHOUT a receipt. Because u wont get the correct amount for the Item, especially when it was a Gift.
October 2024
I didn’t find exactly what I was looking for, but found a good substitute. The checkout woman was very helpful and pleasant.
August 2024
A lot of sales in the store but a few things are still pricey. The store is quiet and empty. Clean floors.
