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July 2024 by Ruben Augustin
Lisa was incredibly helpful and easy to communicate with when I shipped something to Chile. She was very patient with me as I confirmed some details and made it a super easy process. Great customer service :)
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October 2023 by Cody Zenner
Regularly over charges for the smallest additional services.Imagine you go to an mechanic to get 4 new tires on your car, you are charged $600. They then tell you that they need to charge you a "Tightening Fee" for each lug nut. Then, once the wheels are tight, they charge you an "Air Fill Fee" for putting air in each tire.That is what it feels like getting anything printed here.I came in with a file to get some business cards printed off. They charge almost $10 dollars to make the card "8 to a page" which is literally 1 button click on their computer. You're already paying for a full sheet of colored printing, what is this $10 "Alteration Fee" even for? One click of the mouse? Ridiculous. I had 5 different cards to get made, so now I'm spending almost $50 dollars? Definitely not. I called my graphic designer and had them emailed to FedEx 8 to a page. Then they tried to charge me an additional $1 PER CUT that they made on the paper, charging it 5 times over even though they can cut all of them together.I worked at FedEx Office for about 3 years when I was in my 20s. This place has become a sad excuse of what it used to be.Order your business cards and other such items online for much cheaper. The only thing worth using here is the self serve printers when you're in a hurry.
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October 2023 by James Chang
I want to Thank Tyler helping me to retake my passport without eyeglasses as the prior employee who took my passport picture with eyeglasses was rejected by National Passport Agency. Tyler was very helpful & calm and understood the mistake. Thank you Tyler!
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August 2023 by M W
It took us three visits (my fault, not theirs) to get the order completed, but everyone at this location, on each visit, were friendly and helpful. They were all knowledgeable and helped each other out as well as me. Inaias walked me through everything I needed to do to help me complete my order to my liking. The manager completed my order and was very helpful as well. Customer service above and beyond! Thanks!!!
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July 2023 by Angie W.
Poor customer service I brought in a box and I was going to tape over a few little holes in it and they wouldn't allow me to do that which is not true you can keep over a few minor holes in there and repair the hole and they wouldn't allow that and they were very unhelpful when it comes to finding a solution
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June 2023 by Drew Reuss
Great location! I have worked with Adam and his team many times and have always had a wonderful experience. The team is knowledgable, courteous, and professional. They have been able to deliver products to me with a quick turnover rate and orders have always been accurate. Definitely a top notch store in the area.
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June 2023 by Nate & Chin Wah Wentzlaff
6/23/2023. I had the best experience I’ve ever had getting passport photos with Adam the store manager. He was very friendly and helpful, double checked requirements, and took numerous photos to make sure we got a good one for both baby and me.Having several kids who needs passports and have them renewed every five years, I’ve gotten my fair share of passport photos involving babies and kids. I usually go to CVS or Walgreens and leave feeling frustrated and disgruntled to have paid money not well spent. Not this time. I will drive out of my way to get my passport photos from here as long Adam is here.
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April 2023 by Jeanne Cline
Service well, above anything I expected. Adam made a difficult job possible to retrieve a package from Mexico. He was very knowledgeable and personable truly appreciate the service.
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March 2023 by Tracey B
A little shout-out to Inaias: I stopped in for a passport photo. Inaias was patient, friendly and attentive to the many details that are required to obtain a passport photo that meets all the requirements. It takes long enough to process the application or renewal that no one wants to insert any more risk of it getting stalled. ? He was also generally attentive to detail of the tidiness of the store. Thank you for the positive experience in what can be a tedious and long process.
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December 2022 by Diane B.
I went in to the store with a destroyed photo book that I had recently ordered from Google Photos. It was such HORID quality that it had fallen apart within days of receiving it. I brought the loose leaf pages in, and Joy was such a treat to work with! She was pleasant, offered suggestions, and within hours, I had a whole new book! My precious photos were saved... and I have a fabulous keepsake that isn't going to fall apart!
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October 2022 by keith epperson
Went in to make copies. Fast and easy. Very helpful staff as well. Only reason for 4 stars is the plaza is crazy busy, parking can be difficult if you go around lunch time
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September 2022 by Mollie Weaver
They say they hold packages for five business days and if not picked up will send them back after the fifth business day.This would be a great service if it was true.However, what they meant is that they send it back on the fifth day and insist that on the fifth day is the same thing as after the fifth day. So when I left work early to pick up my package it had already been sent back. So I lost out on getting work done and the cherry on top was that the person behind the counter was so smug and condescending and refused to do anything to help.It’s possible that after they sent it back early there was nothing they could do, but truly the arrogant insistence that on the fifth day is the same as after the fifth day truly is what was galling.So if you have any other options, I strongly recommend you have packages held anywhere else but here.
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September 2022 by Susan D
Adam and his team are super helpful and friendly!
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August 2022 by Faith Eskola
Our band needed some last minute printing before we had to leave for a tour. They looked great and the Supreme Court is not
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August 2022 by Wierd stuff Mn
Staff is friendly and helpful. Had them print some flyers for my business.
