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November 2023 by Holly Davies
I had quite the hard drive crash/failure a few weeks ago and brought it into multiple stores who told me flat out it was going to cost upwards of $2500-4500 to send out and try to retrieve data (with little explanation as to why). I brought it to Austin based on a friend's reco and he did a diagnostic - he was so kind and thoughtful in his explanation of what was wrong with the device so I actually understood the issue.Though the drive was truly beyond repair without sending it out to a company who could replace such intricate parts (heading toward the higher end of pricing), Austin tried everything he could to resolve or pull any possible data for me. This drive held some important files and in a stressful time period, he instilled a lot of trust and made me feel like he was looking out for me.I HIGHLY recommend Austin and will definitely be going to him for any future issues!
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May 2023 by Eric Karn
Dedicated to fixing the problem, only charges you for what he needs to. Good guy with great service!
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December 2022 by keith epperson
Austin was able to repair my computer in a couple days including restoring all files and testing thoroughly. He answers his phone, fully discloses possible solutions and prices before repair, I'll definitely use him again if I have computer issues
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January 2022 by Noel Lysen
Responsive, knowledgeable, and reasonably priced. He fixed my laptop after a long-standing issue became worse!
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August 2021 by Ace Nebulus
Thanks to calling Austin, I was able to get fast and efficient aid with my computer issue compared to calling Asus’ technical support.
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January 2021 by Anthony Tufvander
Austin was very friendly and professional, his rates are good and the new computer is great
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March 2020 by Annie Ibler
Austin was of great assistance to me after my computer crashed. He helped me find another computer, and walked me through so much of the technology that I do not understand. He is a born teacher and a whiz at computers who seems to innately know the solution to any computer problem. He offers a Remote Assistance service, and this in itself is a Godsend to us. We are in our 60's, and computers are a constant frustrating puzzle to us. We are so happy to have found Austin!
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August 2019 by James Reuter
Austin did an outstanding job for me. He upgraded my 2014 laptop to Windows 10 Professional, installed a newer version of Office and also installed a much faster solid state drive. Importantly, he spent time training and advising me, set up short cuts and answered all of my follow up questions over the next few days. He is very knowledgeable, pointed out where I could save money and where I shouldn't skimp. His work was on time and on the budget we had discussed. He was very pleasant and easy to with. I will definitely use him again.
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June 2019 by Linda Bardes
I dreaded the day I would have to take my computer to be repaired. I had tried a big box repair company in the past and it was a disaster. When I called Austin with my problem I was able to drop the computer off right away and a few days later it was repaired and home with me. Thanks Austin!
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May 2019 by J S.
Paid near a thousand dollars for a new computer and all my data to be transfered. Get home to find out nearly none of the data was transfered. Years of games gone, called three times, he never picked up. Emailed. No response.
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May 2019 by Minnesota Mike
Excellent service. Fast service. Very knowledgeable. Great prices. You just can't go wrong. If you have been looking for someone to repair or replace your system, there is no better place to go.
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May 2019 by Mark
I have been using Austin's services for the last 4-5 years. I am pleased with the level of service I have received and feel his fees are reasonable. I am in and out of town often and he has been very accommodating in working around my schedule.
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May 2019 by Charles Gauck
Austin has been our computer tech for over two years. He has sold us a desk top computer, repaired and upgraded a laptop computer, provided candid advice on all things computer related, and responded promptly to our email questions. His expertise is a product of a life-long interest in, and experience dealing with, computers. We have the impression that there isn't any computer issue he can't deal with.
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May 2019 by Thomas Schneider
I had problems with my 7-year old PC, Laptop, and took it to Austin to run a diagnostic - discovered that the hard drive was failing. He was able to save all my data, installed a new, solid state drive and did an update to Windows 10 Pro, along with some misc. tweaks to antivirus and default programs. The machine is running like new again! I liked working
