O'Reilly Auto Parts is a reliable and helpful business that provides quality parts and excellent customer service. Customers appreciate the knowledgeable staff who are willing to assist with various car issues, from headlights to serpentine belts. One reviewer shared how staff quickly identified a headlight problem that confused the customer, getting them back on the road. Another mentioned borrowing tools and receiving polite, helpful service when fixing a broken belt and pulley in the parking lot. The store is also praised for its availability of parts and the willingness to exchange or return items without hassle, as seen when a customer exchanged a wrong part with ease. In contrast, some customers experienced less helpful service elsewhere and prefer O'Reilly for their car knowledge and helpful attitude. Overall, O'Reilly Auto Parts is seen as a trustworthy place for car parts, advice, and support, with staff who genuinely know about cars and are ready to help customers solve their problems efficiently.
Awesome customer service! John replaced the battery in my Jeep in the heat of the day. I highly recommend O'Reilly!
April 2024
I was having problems sorting out a lo beam headlight issue. I am used to my older vehicles having just one hi/lo beam bulb. Two guys working 4/2, 8:30 pm, pointed out the fact that I had two bulbs. Humbling, but they got me sorted out, light working, and on my way. Greatly appreciated! Give these guys a big thank you! Abe
July 2023
Better than the place across the street but not by much
