-
July 2024 by Bobby Anhorn
0 stars. No problem with this store. The customer service from a support phone call was absolutely terrible. Will no longer be supporting this business.
-
July 2024 by Jennifer Christensen
The employee was very helpful when i was trying to find something my hubsbsnd needed for siding.
-
June 2024 by Amy W
Terrible customer service with lumber.
-
June 2024 by Donna Kunkel
Owatonna -Karen V. and Roberto were EXTREMELY helpful. With a flooding basement, sore back from hauling water and needing a new shop vacuum-I needed one I could connect a hose to pump directly outside. With their help, we picked the one that could have fittings put on to do what I wanted. It was WONDERFUL having their help to problem solve and get home to continue drying out the basement. Thank you ❤️
-
June 2024 by Darren McGann
Horrible service at this store. Multiple incidents in the past two years. Today, Zac Carlson was very condescending and rude regarding a product I purchased with a warranty.
Even though I have purchased the warranty the store and Lowe’s warranty provider state they will not cover the product or their warranty they sold me.
-
April 2024 by Gene Luedtke
I am able to get the things I need to do the job.
-
April 2024 by Bonnie Carlson
The staff was very courteous and helful
-
April 2024 by Michael J. Shuda
I got "Eclipse" glasses there.
ISO: 12312-2
(These are proprted to be safe.)
I tested by using the BRIGHT LED on my phone. When i got outside, then i looked at glare and reflexions... they were dim, and no trace of the image after i looked away.
: o)
-
March 2024 by Dannie Peterson
Service was great, employees very happy to help us. Beats the heck out of menards
-
March 2024 by marcos carlson
Adam in appliances is the best! I deal with extreme anxiety so when my dryer belt broke I rush to Lowe’s understanding they had replacement that works with my dryer. Apon my arrival we both was in confusion the web site said the part was at this location but the package said a different size Adam didn’t give up and we figured it out. Sometime you just need a little more effort the kind I got from him and not from management. Thanks again definitely needs a raise.
-
March 2024 by Barb Sugrue
I had just a few things to get and right when I got to the dept I was approached by a friendly and helpful employee. AWESOME!
Next dept.,same great service!
AWESOME!
Check out guy was awesome too as I had a marked down item of mis-tinted paint and he took care of it immediately. (At self-checkout.)
Great retail experience!!!
-
March 2024 by Misti Hemann
Absolutely horrible experience. We bought a washer and dryer spending almost 2 grand. The washer broke less than 24 hrs in. Called them they told me I had to bring it back in and exchange it. Well I can't do that I have no help getting it out. They never offered to come fix it. They said the manager would call the next day. Well 3 days later still have not heard anything. Finally call corporate hopefully they can help me. It just seems like they don't care.
-
March 2024 by Marilyn Johnson
Average store
-
March 2024 by C.R.M.13
Great store, the register attendees sometimes are something else?
-
March 2024 by Travis Townsend
6 people.. 6 PEOPLE STANDING AROUND. while my self checkout indicator is Red. And not a soul comes to help me. This is the norm for this store. Congratulations! You lost a customer for life and I will literally drive 20 miles out of my way to avoid your store. Ever wonder why the Mankato Lowe's didn't make it? Well go to the Owatonna one and you'll find a perfect example!! ??
