“Has assisted our family step by step in the process of managing complex financial decisions after the loss of a family member. Everyone has been professional and enjoyable to work with.”
“Personalized, small town banking experience that has more than lived up to all my needs, expectations and so much more. I appreciate these people, this bank and all the ways they have helped me over the last 10 years! Great place to do business!!”
8:30AM - 5PM
630 Main St NW, Elk River“I had Beth as my banker . She was fantastic. Helped me out with opening my savings account. And the teller Jay I think was his name . Was also very helpful. All the staff is very friendly .”
“They have helped with everything from business to personal accounts and made things extremely easy every time. Even when I'm out of state handling family emergencies they have been able to handle any issues that come up.”
8AM - 6PM
846 Freeport Ave, Elk River“I can’t think of a time in my 47 years of banking with the Bank of Elk River where I didn’t get great advice and stellar customer service. They have a level of care that you don’t get at larger institutions.I whole heartedly recommend this fabulous group of people that put you first and always strive for excellence!”
“Very good service. Great customer care. Quick response time. Always friendly and courtious. I don't believe you can find a better bank in the whole upper midwest.”
“My husband and I made an appointment in September to open up a trust account and we were meeting with Jill. As soon as we entered the lobby, we had arrived early, she offered us coffee while we waited for our scheduled time with her. (That was one of the best cups of coffee I had ever had.)Jill was not familiar with the type of trust account we were setting up but she very kindly and patiently got the information that she needed and helped us open the account.We were very thankful for how efficient she was in answering any question we had and if she didn't know she found out.What was a difficult day for us she put us at ease.”
“I am shocked by the negative reviews for the Elk River branch of US Bank. I have been a customer at this branch for the past 17 years, and have always had a good experience. I have had numerous dealings over the years: notary, cashing checks, withdrawals from my account, loans, credit cards, money orders, cashiers checks and have ALWAYS been treated in a very polite and respectful manner. These folks are definitely a 5 star group in my book. I have a feeling many of the people that wrote a negative review went in the bank with a chip on their shoulder to start with. I will be their customer for life!!!”
“I've been banking at BMO Harris for many years and am always happy with the bankers I've interacted with. Today Kelsey helped me with a couple things and I really liked her because she was both personal and professional. I would love the opportunity to work with her again!”
9AM - 5PM
12916 Main St, Rogers“As much as it pains me to write this down I have to give Wells Fargo Rogers Minnesota a good review. I made a payment through bill pay that was clearly confirmed but never delivered. After dealing with 150% complete incompetent humans with the 800 numbers and the idiots that do not understand ENGLISH or I CAN NOT understand them. I decided to go into the Rogers Minnesota branch. Pam Kurey (teller) was awesome. She did what she was able to do and then directed me to Ethan the branch manager. I sat with Ethan for about 15 minutes and after a total of 45 minutes being at the branch everything was taken care of 100% and efficiently. Like I said it pains me to say this and to give Wells Fargo a good review but they deserve it this time.”
8:30AM - 4:30PM
17035 Yale Ct NW, Elk River“Our experience with Spire Federal Credit Union spans many years. Down to the very last one, all of our transactions with them have been outstanding! Their "secret sauce" however, comes down to their people!”
“Always great service at the Elk River Hunting Bank. Janelle is awesome and truly connects with her customers. At a time when good customer service is hard to find, she raises the bar!”
“I went to the Bank Of Elk River to set up a business account, with Kim's help she made everything so easy and simple. She made sure to explain everything very clearly and answered all my questions. I have been back to make deposits since, and have had a great experience in the lobby with staff being extremely friendly and helpful. I would highly recommend using them for you banking needs!”