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July 2024 by dave peterson
Counter guy knows nothing abou t cars andis lazy
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July 2024 by Estée
I do a lot of my own maintenance on my cars and normally get pretty good customer service at this location but the employee today was rude and unhelpful. He wouldn’t help me pick out a new battery for my car key fob, didn’t listen to me, and threw a big screwdriver on the counter which was much too big to use for a key fob. He had a really bad attitude. So now the battery that I picked out isn’t working. Normally the guys here are great and help look up which parts I need but not this one. The skinny guy with dark hair and a nose ring is no bueno.
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May 2024 by Sergey Moskvin
First of all, I would like to state that low review has nothing to do with the store overall, and I have been getting part here for years. I had really unpleasant experience at this store today, however. Couple of days ago I bought PCV valve and a can of R-134a refrigerant to finish up repairs on my older vehicle. I have replaced entire AC system and needed a little extra refrigerant to top off the system as it requires more than one container I have had. My low side would only go to 25 PSI after filling one can, so I wanted pressure to go up to at around 40 PSI and got extra can. Anyway, I couldn't use the can because it had defective threads or something, so the gauge with trigger just kept spinning off of the can top without ability to pierce the can to release refrigerant out of it. I wanted to exchange it, but some individual of Asian descent with the glasses and manager tag on him, said right off the bat without me even fully approaching register and explaining the situation: " I can't accept opened and used freon cans!" Then, he holds the can and presses the trigger, and shows me 0 PSI on the gauge, and concludes that can has been opened. Now, here is the catch, the safety tab that needed to be removed from the can prior to screwing gauge and trigger on it must be removed in order to read the pressure, but he didn't!!! Therefore, he is either uneducated or thinks I am stupid! I was about to blow up and explain him that I wasn't able squeeze even a milligram out of this miserable can, but I didn't. Then, he started running around the store, checking something on the computer, so I asked him what is the problem, can it just be more or less expensive can as long as it's right refrigerant for the replacement? He declined and said that he made an exception this time and ordered it for the next day. The can wasn't opened and was defective- period, and as such should have been replaced. I still can't believe this guy didn't take safety tab off the can before screwing on pressure guage. How can you keep such employees that are uneducated at best and ignorant and arrogant at worst?
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April 2024 by Adam Richardt
Good shop!
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December 2023 by Rory Merlino
Great customer service & staff so friendly and extremely helpful.
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December 2023 by Robert Gould
Good friendly service and helpful
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October 2023 by Rebecca Delaney
Very helpful employee's.
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September 2023 by Zach Severin
Evan was a ton of help. I'm a bit new to doing my own repairs and Evan helped answer some questions and find parts that evaded Advanced across the street. I'll return again and again just for the few interactions I've had here the last two days. Excellent service!
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September 2023 by Naujua Dixon
Absolute awesome customer service from the 2 closers the night of 9/6/23 I forget the names but the lady helped me up to the very last minute before closing! Thank you so much you guys helped me get home!
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August 2023 by Adam Parker
Got the Brake Parts I needed and was open past 5 on a Saturday, extremely convenient.
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August 2023 by Regin Valath
Beautiful customer service
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August 2023 by Ramiro M Diaz Rodriguez
Good service
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August 2023 by Doug Prokofieff
Great ?
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July 2023 by Curt Ratzlaff
Battery had a dead short without any warning. I was 70 miles from home, and they let me use their tools. They sold me a new battery at a great price. I was back on the road fast.
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January 2023 by jason love
Decent stock but employees seem to know very little, willing to help but not always knowledgeable enough to help
