Fleet Farm is a popular department store that offers a wide range of products, from hardware to outdoor gear. While the store has a lot of good stuff that can't be found at regular hardware stores, the customer service and knowledge of the employees can be hit or miss. Some customers report helpful and knowledgeable staff, while others have encountered employees who lack the necessary expertise and friendliness. The store's quality is generally praised, with one customer describing it as "hands down one of the best department stores." However, some customers have noticed a decline in the store's offerings, with a smaller number of cars in the parking lot compared to the past. Despite these occasional issues, many customers still enjoy the store's selection and appreciate the overall shopping experience.
Always someone in the departments to help, huge selection
June 2024
We were able to find everything we were looking for, but the 2 employees we dealt with, customer service, and the check-out/cashier were definitely not the people for those jobs. Lack of knowledge and less than friendly.
June 2024
Great customer service, I love the selection. Always fun shopping.
