Northfield Automotive Inc. is highly praised for its friendly and professional staff, making both car buying and servicing experiences smooth and enjoyable. Customers appreciate the prompt communication, with responses received quickly after initial contact, and appreciate the team’s welcoming attitude. The dealership offers efficient service, including quick arrangements for test drives and assistance with financing, often going the extra mile — such as warming up vehicles for test drives or helping keep children entertained during paperwork. Many reviews highlight the personable nature of staff members, who are knowledgeable and eager to explain details clearly, which builds customer confidence. The sales team, including salespeople like Kat and Jacob, is recognized for their industry experience and helpfulness, making the vehicle purchase process easy and fast. Customers also value the flexibility offered, such as extended test drives to ensure the vehicle meets their needs. Service-wise, the shop is commended for professionalism and courteousness, with technicians like John providing thorough pre-inspections. Overall, Northfield Automotive Inc. is known for its welcoming environment, knowledgeable staff, and commitment to making car buying and servicing straightforward and hassle-free.
Nice salesperson Edwin and very friendly staff and process.
October 2025
Took a vehicle in on short notice for a pre inspection of a used car. John was highly professional and courteous. I can see why the shop has great ratings.
October 2025
Alex was friendly, explained everything well to me and was a pleasure to work with. The truck runs great again! I highly recommend Northfield Automotive for your service needs!!
