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August 2024 by Chris Schutt
The place has really gone down hill since LQK stepped in.
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August 2024 by minnesota offroad
they don't answer the phone ... I don't buy anything ... I guess this is how they want to run it now
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August 2024 by ROBERT HOLLINGSHEAD
Fast and polite. Delivered jeep was in and out in 20 minutes
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April 2024 by L As
You have to literally call over 80 times to get a hold of some one. Take ur business elsewhere
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April 2024 by James Denker
First time here. Little confusing throughout the process. Seems like a really great business though. Great price on a diff for my truck.
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January 2024 by Wesley Baldwin
Called them , told them what I needed , the part was waiting for me when I got there. Fair prices.
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November 2023 by Thomas Legare
Waited for about 10 minutes before I was helped out. Was the only person there! One person on the phone and one just ignored me. All to find out they didn't have a part I needed. Won't be back. I've had way better help from U Pull R Parts. Won't be going back here.
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November 2023 by Scott Vandenheuvel
Can't speak to someone unless you have an account. Terrible service.
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November 2023 by Jason Kostrzewski
Friendly knowledgeable staff
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November 2023 by P H Kelly
A gem for recycled auto parts.
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November 2023 by Erik Karlsen
Good guys, they stand behind there parts.
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May 2023 by Ivan Lukya
Save your sanity. Order somewhere else. Gonna wait 25 minutes listening to the same 6 words, only to get “Hi let me transfer you”. Worst customer service I’ve seen in a while.
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April 2023 by Chadd Wherley
Words can not describe how rude these people are on the phone on a regular basis. They deliberately transfer you to a unknown extension over and over again so you have to hang up.
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March 2023 by Jimmy Neymeyer
Since when can't you call a junkyard to ask if they have parts? I tried calling LKQ looking for a set of tires and apparently they want you to go online and look for parts yourself that way... I went online like I was told to and there's 480 listings of spare tires... Called back and got some national call center in Ohio... Guy had a mouthful of marbles and I couldn't understand him... He told me I called the wrong number and proceeded to read off the exact number a was number I was talking to him through... Then he told me I used the wrong prompt but I tried to use a different prompt under a mechanical shop... I told the guy I was looking for a set of tires and he hung up on me... What kind of service is that?!? I've been going to coming with my dad for years... Once LKQ took over it seems like everything went down hill now they they're a franchise...
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January 2023 by GAPPerformance
I’ve bought replacement motors for 2 Focus STs (bought escape motors as they’re identical) and they both work. Bought a replacement motor for my 2006 Silverado, but this time it has the harnesses chopped up a lot worse, someone took a saw through the intake (weird as it was rear ended), and generally it was just a bad pull. You can tell someone compassionate for saving motors pulled the escape motors while the last motor I purchased was pulled by someone careless. Picking up my 4th motor from this location for s 1.5 Ford Fusion today. The location itself has amazing customer service. I just wish LKQ online had a will-call option so I didn’t have to call and have them do will-call instead of shipping - annoying for 2022.
