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December 2023 by Dustin Blackmon
An amazing customer experience by Johnathan. The facility is clean and very accessible. Also a great centralized location. Thanks agian
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November 2023 by Rao Manda
My wife and I were completely impressed with their professionalism and customer service.Jonathan Pierre was very humble, honest, specific and detailed. He walked us through the various options of renting a unit and showed us the available units, helping us make an informed decision. We felt like he had our interest at heart and found us the best deal and unit. Thank you Jonathan for your outstanding service and making us welcomed. Appreciate it !!
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November 2023 by Joelle Merhar
Jonathan was great to work with! He helped us find the right storage unit in short notice. Highly recommend working with him.
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September 2023 by Mai Thao
No stars! Booked, wasted time going to the place just for access to be denied. Office was closed and CS line couldn't help. Rep's mgr was out of town and had no access to laptop. Had to refund bcus I needed something ASAP and had to find storage elsewhere. Smh.
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September 2023 by Dwayne Carr
Staff was amazingly cheerful and super pretty because she was smiling the whole time but she was helpful kind and had good conversation that's a home run in my book!!:)) I'm going to say her nick name is Milly because I'm not sure how to spell her name and I don't want to mess it because it's a pretty name!! Original and thanks for having such a good employee! Mil Aya ? see I don't know how spell it I should have asked her!:)$$$
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September 2023 by Don C
We went to the location at McKnight Road and Highway 36. The Lady who helped us was absolutely outstanding! I think her name was Mia, or something like that. The place is very clean and nice looking.
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September 2023 by Kalia Yang
We did a reservation online to lock in the deal price and got a prompt call after. Johnathon was awesome on the phone - he was able to answer my questions and all I had, go through the process of what will happen next and so on.When we go to the storage place we weren't exactly sure where to go but Mia was great at the office and helped us with what we need to do to access what and where to go. Super helpful!Glad I chose this location as a first time storage renter!
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August 2023 by Arthur Norwood
Store manager Mia was an absolute pleasure to work with, she was very helpful and accommodating. Such a wonderful and bubly personality. I'm glad I chose this location!
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June 2023 by Katey Houck
Mia, is an absolute gem to work with! She made every interaction personable, she also is extremely knowledgeable and kind. We highly recommend this facility and the amazing Mia to anyone with storage needs.
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June 2023 by Yucel Ozel
This storage facility is really clean and impressive. The manager introduced herself and she was incredibly nice a well. She was able to answer all my questions and even helped me with my gate code.
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June 2023 by Gaoshei Vang
Manager was really nice and welcoming. Explain the process to me including pricing. Lowest rate I could find with quality customer service.
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June 2023 by David Cremers
I highly recommend Extra Space. The rates are very competitive, especially for an indoor, climate-controlled environment.Mia was exceptional to work with! She was very efficient, knowledgeable and friendly. Initiating a rental was a very easy process. Well done Mia!
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June 2023 by Nana Ama
The service is great and the place is very clean. I reserved my unit online and got a call from Mia to help complete the process and secure the best unit for me. Mia was very friendly, helpful and made it a smooth experience. I highly recommend them.
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June 2023 by Dave K
As far as storage places go, this is great. Dedicated, climate controlled loading area. Clean hallways. Even has restrooms. Fair prices too. Helpful staff.
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June 2023 by Alecandra Pierre
Thank you for making my experience at the extra Storage easy. I am currently going through a situation and the team at the extra storage made is easy and comfortable. The managers were kind, considerate, and helpful. They reminded me what it is to be nice and respectful to others and that made a difference.
