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“Excellent experience at the White Bear Lake UPS store. I went in with two large boxes and was in a bit of a hurry. Sandy was helpful, efficient and very pleasant. She welcomed me with a genuine smile and asked how she could help.
The other associates were also courteous, friendly and seemed to enjoy working with each other. 5 ⭐️!”
“This location was exceptional and Jamieson went above and beyond to help us with last-minute luggage that needed to be shipped due to a move. In addition, I lost my tracking number during our move, and Tom, helped me find my tracking information for the multi-shipment.”
“Have been here several times to ship out items. Now they have these handy self serve machines where you can scan your barcode or QR code from your phone to print a label out for you, slap it on your package & leave it in the drop off bin.
I also needed to print some documents, it's a bit pricier than other places (like Walgreens or the public library) as it's something like $3 to use their computer & then $.20-$.50 something to print depending if you want black&white or color ink. & if there are other customers doing print orders, they use the same PC so you have to wait til they're done. For the convenience though, it's handy. Might opt for a public library next time so I don't have to wait in line though.
The employees are always thorough & friendly.”
“Stopped in this location to take care of a few printing needs. Andy was super helpful, very knowledgeable, and was friendly. He has great customer service skills and a very positive attitude. Whatever Andy gets paid, it isn’t enough!! Thank you Andy!!”
8:30AM - 5PM
300 Civic Heights Dr, Circle Pines
Shipping Centers
“Very helpful staff , I have never had a bad interaction here . So those who have had a bad experience most likely have bad experiences everywhere they go. I love this place my favorite post office.”
“I am a toy retailer and receive shipments from 3 locations from around the country. My main distributor uses 4 shipping companies usually based upon where the pallets are being shipped from. ODFL has never had any delays for my shipments, has never had any damage to claim, and has never lost any boxes from a pallet. This is after receiving approximately 30 pallets delivered by ODFL. Contrast that with 2 of the 3 other large carriers that I have had to deal with who almost always have damage, have a delay every single time, and frequently lose parts of my pallets (no exaggeration either).”
“Eleanor is amazing. She went above and beyond to help me order the correct posters I needed, and she had them printed and ready to pick up in record time. Posters are great quality as well. Thank you!”
8AM - 11:45PM
880 Washington Ave SE, Minneapolis
Shipping Centers
“This is the best USPS around. I travel a little further to this one even though another store is closer because the employee (especially Herman) are beyond friendly and helpful. Today Herman helped me package an item that I was having a difficult time doing myself and he did it with with a smile on his face. Great customer service!”
“Every time I go to this UPS store, the service is immediate and friendly and awesome!
I use this UPS store all the time, for my shipping, mailing, and printing needs. They are reliable and consistently a pleasure!”
2:30 - 5PM 8:30AM - 1PM
2334 University Ave W, St Paul
Shipping Centers
“Stopping in at this location was one of the smoothest post office experiences I have ever had. I went to this location to complete a change of address form after a recent move. It was slow when I visited, and there was no wait to approach the counter. The staff member was friendly and helpful in answering my questions, and I was able to leave without a doubt that I had completed my goal successfully. The parking was easy and well marked, and the interior of the office clean and tidy.”
“I've been to ups stores all over the metro. Never treated as anything more than "neeext"Not here. 3 occasions. 3 perfect experiences and that's why I'm actually taking the time to review. Today I dealt with jaanvi, and she was as nice as anyone could hope for. Thank you management and jaanvi for helping me again with great attitude and customer service”
2:30 - 5PM 9:30AM - 1PM
2309 Como Ave, St Paul
Shipping Centers
“Yes, it has odd hours (ask Google for hours before you come), and yes, sometimes long lines but it is the best place to get efficient and smiling customer service, kinda rare in the public offices these days. Bruce is the nicest guy; he is kind, takes his time and always has a good story to tell. If you're in a hurry don't come to our neighborhood PO, we walk there and love it!”
8:30AM - 5PM
2523 7th Ave E, St Paul
Shipping Centers
“It’s a small town post office so set your expectations accordingly. Pleasant staff. It’s a luxury to have one close by and walkable for many locals in my opinion.”
“Thank you Dave at the front desk for helping my wife and I send her package back we appreciate your patience and taking the time to cut the label out for us thank you for your great customer service”
“sent off some books to friends today and i was helped by an absolutely angelic woman. so kind and polite, and made everything so simple. thank you all for all the hard work you do! you are so important and your labor is valued!”
8:30AM - 5PM
1056 Hwy 96 E, St Paul
Shipping Centers
“Great community post office. The cleanest station I've been in and the kindest clerks. They have stickers for kids and always have a warm welcome for clients. I wish they would put the clear "sneeze screens" back though, seems unnecessary to take down something that will only protect everyone's health. Regardless, I still highly recommend this spot!”
“This is not a Fed Ex Office or whatever the other, more customer focused thing is called. I.e. you probably can't use this place's services. It's like an industrial shipping warehouse.”
“This location overall is as great as any UPS store it is clean and the services you expect. I laughed after visiting for myself because my wife had described her customer service experience from a few visits. I'd imagine the staff who are not using the normal retail etiquette with atleast some kind of greeting and thanking after transaction (its total silence if there is nothing to relay and kind of awkward) they could be fed up with endless amazon returns however should still work on some mannerisms to best represent UPS Store inc and the franchise owners of this location.”
“Just needed to get gas so I didn't venture inside. The pumps were clean and well labeled. No issue with cc or prepay. Trash was empty and areas were clean. Absolutely loved the window washer stick-was not worn down and extra long handle!!! Next time I'll go in and check it out!”
“Just wanted to echo other reviews - this is inside Advance Auto Parts. The people were nice and took my box - I give 4 stars because the location makes it seem like it is in the middle of a giant building when it is not. The picture and marker are incorrect.”
8:30AM - 5PM
5615 150th St N, Hugo
Shipping Centers
“Hugo post office is the best around. The ladies there are always so helpful, I drive past the one in my town to go to Hugo’s post office. Thanks for your help!”
“Anastasia is a rockstar! She made the whole experience fun.
We came in yesterday to have our original house-plans scanned to a USB that we can take to our attorney, as well as to have the originals preserved in laminate that we will then frame and put up on our walls post remodeling.
The plans are from the late 1960’s or so, and incredibly brittle. They are as “authenticated” as they are going to be, as they were handed down from the second owners who said that they were in here for 30 years.
Arik and the crew were concerned, but when we saw how open they were to making sure that we got what we came for, we knew that we would be okay (they brainstormed with us to get it right).
We left it overnight, and when we arrived this morning, the card payment point of sale devices were malfunctioning. So we left to get cash, and then came back with doughnuts to thank Anastasia for having handled the project overnight.
There is a medium-length dark hair laminated into the plan that is the front concept drawing, but it just authenticates that this is the original plan that we brought in <3
We plan to return to look at the greeting cards and stationary there. At first glance, it all looks so good that it got me excited to write my mother in law more often!”
“You guys really need to stop bringing your first world problems to the post office. They have enough to deal with. I had a lovely experience and we even joked around a bit. Overall 5/5”
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“The new management is AMAZING! This store is always well staffed now and the employees are friendly and eager to help! Just tonight I had an employee go above and beyond to help me correct my Amazon return. You don’t see customer service like this anymore. I can’t recommend highly enough.”