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March 2024 by Jeffrey Fette
Great experience they have serviced a couple of my vehicles now. Happy with the details they provide including photos! -Jeff
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March 2024 by Rachel Peterson
Appreciate the honest recommendation on my car! (instead of just saying something has to be fixed right now. ) will definitely bring my car back to this place!
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December 2023 by Rachel Ryan
They are so kind and treat all people equally. They let me go in the back to see what work they were doing on my car and explained everything in-depth in such a respectful and comprehensive way. As a woman, I appreciate this a lot going into car repair places! Thank you for being awesome!
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November 2023 by Nancy Buhler
This was my first experience with TGK Automotive, and I couldn't be more pleased and satisfied with their service. I was not local to the area when my vehicle suddenly needed an immediate repair. My vehicle was on the verge of a catastrophic breakdown with a high probable outcome of engine seizure and loss of vehicle. I contacted TGK Automotive and explained my situation. They scheduled a service request for the very next morning. I arrived the next day with my vehicle and we discussed the issues. I left to run errands while they serviced my vehicle. Within 10 minutes, I received a call from the service technician. He explained the issues and the necessary repairs. Fortunately, a major (and costly) repair was not needed. They put my mind at ease. They were upfront, honest, timely, respectful and very caring about my situation and cost. This caliber of vehicle service is rare to find. So, when I find this degree of excellence in customer service anywhere, I stick with them as a loyal return customer. TGK Automotive got my business and has my highest recommendation to anyone seeking auto repairs.Thank you, TGK Automotive! I appreciate everything you did for me.Service: Auto engine diagnostic
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November 2023 by Angela Anderson
I was pleased to be able to get an appointment so soon. I was treated with respect as were all the other women who stopped in while I was there. I think it's a good sign that I saw so many women there.
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October 2023 by Alexis Twardy
We had a great experience here. No one wants to have to bring their vehicle in to have repairs but they were great and made us feel welcome and confident in the work they do. We have had not so good experiences at other places but we would definitely return here if needed! Friendly and attentive workers and work got done pretty quick.Services: Vehicle Inspection
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October 2023 by Calla Johnson
I've had many experiences with the guys at this shop and all have been wonderful. As a woman, this industry can be overwhelming to deal with. However, Travis has the ability to explain this without being condescending. I feel truly valued at this location and plan to return for any future vehicle needs I may have.
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October 2023 by Tom Gengler
I had an oil change and also had a check engine light get looked at. Travis and his crew were friendly and helpful from making the appointment all the way till picking up the vehicle after it was done. They also have text updates and gave me a call to touch base on things. Appreciated being kept up to date. Thanks TGK!
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October 2023 by Brooke Wenzel
Great service! My car battery died, luckily within walking distance to the shop. The manager came over jumped my car and had a new battery installed within a couple hours.Service: Auto battery replacement
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September 2023 by Mickey
I go here because of the fast professional repairs.. wish they were open on Saturdays.. they would get all my business then.. very expensive but you get what you pay for.. I'd like to thank Jesse Roberts and Mason for all the great work they do on my vehicle these guys really know what there doing. I feel very confident when I leave.everything is explained in detail and the warranty work is awesome.. thank you all have a great dayServices: Steering & suspension repair
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September 2023 by Brandon “LtSpicy” Wester
We've been coming here for a while but we probably won't come here anymore. The service was fine but Kevin decided to go over to QuikTrip on his lunch breaks and start calling customers names and joking about it with another quick trip employee that he knew. Arrogant, unprofessional, and childish behavior from a grown man. Very unfortunate.Travis was respectful and seemed to not be very happy to hear this. There are still respectful people here.Services: Tires
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September 2023 by T Schalwig
Daniel was phenomenal; I'm an out of towner here with my Mom in hospice facility (dying) and without hesitation he told me not to worry about anything that he would take care of everything!!! He was a gift from God that lifted a burden off me while dealing with my dying Mom. Trust me if it weren't for Daniel that car situation would've been the straw that broke the camels back. But because of him he gave me one less cross to bare and to focus on comforting my Mom. You have no idea how grateful I am to him; he was my Angel in a storm!!!!! Also shout out to ABEL TOWING, they were EQUALLY God sent. Even asked if there was something they could do for us! No business in a city does that! Thank you ?
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September 2023 by M Hubbard
Got me in the next day and was understanding when I was running late. Honest, nice, and accommodating! I have been bringing my vehicles here and the Mankato location for a few years now.Service: Oil change
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July 2023 by Caleb D
I have only been here one time and it will probably be my last. Below I will share my experience as well as family members experiences.My experience was good, I’ve only been here one time. If this was my only experience I would rate it 4/5.One family member had their oil changed and had to come back due to oil leaking. They hadn’t tightened the oil drain plug.Another went in and nothing went wrong until the next oil change. When another shop tried removing the bolt, it was stripped to all hell and impossible to remove, TGK didn’t want to admit fault.Another one went in for an oil change, only thing wrong was they didn’t tighten the skid plate bolts so it was loose and flopping everywhere when driving.Lastly, a family member went in to get their oil changed. Note, they had gotten their oil changes done there the past 3 times, with proof. The 4th time prior was done at Snell Motors. When doing the oil change recently, TGK said the oil pan threads were completely stripped and needed to be fixed immediately which involved pulling the engine and installing a new oil pan for $4k! TGK refused to admit fault even though it’s not possible for anyone but them to have caused it as they were the only ones to work on it in the past 3 oil changes. You’d notice the threads messed up after one oil change after. (DISPLAYED IN PICTURE)They ended up having it fixed by a family friend who works as a mechanic for very cheap by just fixing the threads without pulling the engine and replacing the oil pan.
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June 2023 by Mitch Matson
Hard to find a service shop these days you can trust. These guys are honest, friendly, and don't try to push unnecessary services. I will keep coming back.
