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February 2024 by Susan Ruettimann
Love this store! Knowledgeable, always helpful! Thank you Jakob!
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February 2024 by Lisa Novak
Grace was so awesome and patient with us. She helped with everything to make sure it worked correctly!
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February 2024 by Jess loftman
Excellent customer service with Grace at the North Branch Verizon store. In and out with a new phone in hand.
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February 2024 by Sherwood McKinnis
Great service and helped me get a new phone and transfer everything flawlessly!
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February 2024 by Charles Cole
Great people and services.
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February 2024 by Cliff Palmberg
Jakob is awesome!
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February 2024 by Todd Weber
I went in looking for a new phone and couldn’t decide between the s24 or the iPhone 15 and Bailee helped answer all my questions and help me make the right choice to fit my needs and the over all experience was awesome. I ended up going with the iPhone and I’m happy with my decision!
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February 2024 by Kristine Ryan
Thank you Peyton for all your help!!
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February 2024 by Corey Sias
Been here multiple times and have always received great customer service.
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January 2024 by Kim Pearson
This location took advantage of my mother-in-law. She went into this location looking to get a new SIM card for her phone. She told me she was worried about going. I told her, just tell them all you need is a new Sim card nothing else and she was only expecting to spend $20-$25, but NO, she left there with a new phone and spending $280 dollars. Why?? Because they told her that her iPhone 13 NO longer takes a Sim card and that she needed to get a new phone. Wrong!! Yes they do!!I called and let them know how unhappy I was they took advantage of a senior citizen who doesn't know anything about phones. My mother-in-law then called them back within an hour after leaving the location, and told them she wanted her phone back. They told her She could not get her phone back because it wasn't there anymore that they had already sent her phone back.We have contacted Verizon loyalty service and they are refunding her all of her money. Unfortunately, she cannot get her old phone back. This location should be ashamed of themselves. Such a shame, that companies and people take advantage of senior citizens who are on limited incomes!!
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January 2024 by Levi Jorgensen
I needed a new phone and was having issues finding it but we reached out to the Verizonin North branch and Amanda was able to find and save one for us so that it wasn't sold before we could get there she was extremely helpful and answered evert question we had and made sure we left without any questions.
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January 2024 by Deborah Egeland
Amanda was so pleasant to work worth! She is very knowledgeable and answered all the questions my husband and I had. Would definitely recommend a trip to this Verizon store.
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January 2024 by Garrett Schueller
Jakob was great!
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January 2024 by jamie wilson
Very helpful and friendly
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January 2024 by Marcus 1
Amanda’s costumer service was amazing!
