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July 2023 by Dalen Odegard
Absolutely the most disgusting, disrespectful service I’ve ever experienced. Specifically Nick at the front desk is the most unprofessional service advisor an establishment could ask for. He has no idea how tire wear occurs and how a wear gauge is used. Was lied to about balancing tires on initial purchase, my truck was backed into a T post and they didn’t care. Establishment is only out to screw the customer. Tried to support local and gave them many chances to make these mishaps right and they continued to disappoint. I’d recommend literally ANY OTHER shop before ever leaving your vehicle in the hands of Heartland Tire.Services: Tires
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November 2022 by Alan Uher
Staff is friendly and professional. I brought my daughter’s Mazda in on Monday for an oil change and walked to a nearby eye doctor appointment. Techs discovered a nail in the rear tire. When they couldn’t contact me, they called my daughter to okay the tire repair. Both were completed before I was done with my eye appointment. Tuesday I brought in my Toyota for an oil change. Techs found that my battery failed the test they performed and guided me in choosing a suitable replacement. I like coming to Heartland for oil changes, because each Black Friday I purchase coupon books from them for discounted oil changes and other services.Services: Battery
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September 2022 by john davis
I always seem to need things done at the last minute and they always get it done for me a.s.a.p, they are always very professional and thorough and overall very nice and seem like they genuinely apriciate my bussness!Service: Auto tire replacement
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July 2022 by Thomas Conroy
Of the many auto repair places I've done business with over the years, I'd rate Heartland Tire in New Ulm at the top. That is primarily due to the outstanding customer service provided by the manager (Donny) who is always friendly and honest. You never leave there wondering if you got cheated. Heartland - and New Ulm - is fortunate to have him!Service: Electrical repair
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May 2022 by Autumn Krenz
I've gone here several times and have always had good service. I appreciate the phone calls when a service is completed. Very pleasant to work with and cordial and flexible. Thank you!!Service: Oil change
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March 2022 by Randy Newman
Heartland tire was great to work with. Timely appointment to check and repair tire. Courtesy car to use while car was in shop.Service: Tires
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December 2021 by Tom Foss
I had a tire repair done . It was done fast and on a moments notice. The cost was low and the experience was good.Services: General repairs & maintenance
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August 2021 by Suzanne VanKekerix
I was staying at a hotel about 100 miles from home. After I checked out, I discovered I had a flat tire. Lucky for me, Heartland Tire was only two blocks away. I walked over and they were able to help me. A very nice man drove to my hotel and put air in the tire so I could drive it to the shop. There, they repaired the tire (almost immediately) and had me back on the road within 30 minutes for $30!!! The guys at Heartland really saved me!! They were so nice and accommodating. It was probably all in a day's work for them, but it meant the world to me. They were the heroes I need that day. Thanks Donnie, Jamie and Nick!!Service: Tyres
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August 2021 by Bram Lehman
We were on a cross country drive and had a flat. I didn’t realize it and, like a bonehead, drove on the flat for several miles before I stopped and took a look. We called Heartland in New Ulm and they took us right in, had new tires in about an hour at a fair price and was back on the road in no-time. Friendly and respectful, professional and knowledgeable. I highly recommend these guys.Service: Tyres
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August 2021 by Kim Roberts
I had parked my car and was on my lunch break and when I went to go back to work my battery was dead. I walked back to work and started calling around to see if I could get a battery yet at 2 pm before the shops all close and before I had to drive 22 miles home. They were able to go jump start my car, bring it back to the shop, change the battery and deliver it TO my work before they closed. They saved my day!!Service: Battery
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June 2021 by Ryan de Vereaux
My wife and I were camping in the New Ulm area when the check engine light came on (convenient, right?). After running into town to Advanced Auto, running the code reader, and purchasing the necessary parts, Heartland Tire was the ONLY shop who had any type of availability (the next day, which happened to be the day we were leaving). I was advised against consulting them. I had no tools, what's a guy to do? However, Heartland Tire had the problem fixed within 2 hours AND gave us a loaner car in the meantime. I mean, I can't even get that kind of turnaround and service at my local shops!Huge thanks to these guys! They probably ended up saving me a massive headache, a rental car, and probably the whole engine. Clean work, no mess inside or in engine bay. No greasy fingerprints anywhere. I highly recommend these guys!
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April 2021 by Carribean Boi
Great service and friendly staff!
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March 2021 by Nora Webster
They are the best and always give good car advice! They put on new tires and did my brakes car feels brand new! Donnie is a pleasure to work with! They always work with me and pick up my vehicle and give me a loner car just in case I would need it! Happy repeat customer!
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August 2020 by Sarah Gieseke
They checked things out, contacted me promptly, and left the things I could fix for me to handle. Easy to deal with. Great at problem solving. Friendly and timely in their service. I appreciate that they talk through the issue before just fixing and charging me for things I can do myself.
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October 2019 by Nick Gjerde
Good place to stop for light maintenance like an oil change, however, was told to bring my vehicle (2007 Toyota Prius) elsewhere when my check engine light comes on because the staff wasn't comfortable servicing hybrids. A bit of a deviation from their motto, "We can do that." Service did not fully meet my expectations.