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March 2024 by Jt
The cappuccino is always out, or won't fill properly because it doesn't get clean. Today a cashier was arguing with me as i walked out the door, in front of customers. Poor customer service if you ask me. She made a comment about a previous employee getting fired, which is confidential. It's like a circus in there.
I suggest new management be brought in. Maturity level is below average at Caseys in New Richland. No other Caseys I have been to has been so disrespectful. I wonder who trained them?
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January 2024 by Hope Nielsen
I bought grapes and these had a gross carbonation feeling.
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January 2024 by Victoria Rethemeier
This location is never open in the am, and if it is Kristi is the only one working.She is the best! ?
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December 2023 by Mark Dobbs
Ron let me buy a biscuit and gravy he made for himself. A very nice gesture and I really appreciate it! Thanks again Ron!
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August 2023 by Barb Kent N.
Stopped in for a quick cup of coffee and got up to the register and there were 8 people on line only one person checking when there was multiple people putting truck away. Nobody else knows how to run the register???????
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August 2023 by Gus
For the last couple weeks the store has been closed in the morning almost once a week.Yesturday truck driver was waiting for them to open for a delivery this was around 7:30 am.When the store is open kitchen is closed and no fresh doughnuts.Might want to stock up beverage cooler too alway low.Sad when you see products in cooler but not stocked for customers.
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August 2023 by Chase Jellum
This place is a joke. Bring back one-stop, at least they could be open on time.
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July 2023 by Shane Walk
Completely disappointed. On hwy 13 on way home at 8:30 pm and they're closed when times posted says 10pm.
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June 2023 by Christa Moen
All around a good place for a convenience store does have supplies good atmosphere with good customer
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June 2023 by Christa Ryan
All around a good place for a convenience store does have supplies good atmosphere with good
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April 2023 by Kent Nelson
The 88 pump has been covered for at least a month. I opened that Casey's and if that had been me. I would have been in SO MUCH TROUBLE! I had to.put 87 in because I needed to get to work.
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April 2023 by Devlin M.
Very wonderful workers.The food there that they make is always warm and good. The inside is just like a normal gas station
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December 2022 by JAMIE LOEFFLER
12:30 in the afternoon you got a full breakfast pizza in the warmer. You have no other pizza and you have another breakfast pizza coming out of the oven. Can you even tell time?
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October 2022 by Mike Barnhart
Truckers the lot next to Casey’s is private and no truck parking or turn around !! NO unauthorized trucks
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August 2022 by Ashley B.
I'm giving this place a one only because the morning shift staff are wonderful a few on evenings also. This place really needs some management help for sure!! Seems like the assistant manager and manager call in quite often.... & can't keep the place maintained. I visit at least twice daily here. It seems like nothing is stocked, order or fixed. Ice cream machine was down all summer (it was last year also) finally is fixed. Your cooler went down twice within a 2 month period it's finally fixed and shelves are lacking supply. I came in today and both managers were gone... I see the staff running their tails off and honestly I don't know why you have to am manager when you should have a pm manager due to the inappropriate talking on night shift. manager also likes to place blame on trucks not bringing product, seems like this is his excuse every time., not sure if I believe it anymore since you also had a gas leak for 2 months on a pump.....I see management sitting in the office so not sure why items are not being order or fixed right away. This week you are out of American cheese and roast beef, next week will probably be no grocery bags and customers will be given garbage bags. It's sad that I'm a local and leaving a review like this, but this place really needs help!
