“Joel and his team did a great job on my car. I was side swiped and brought it in for a body makeover. I initially thought that i was going to get the car back and it was going to look bad but be driveable. To my surprise it looked great when I got the car back. Joel was honest and very reasonable on price. I would highly recommend him to anyone.”
“Randy listened to my budget of fixing the damage. He went below what he qouted me which I really appreciated since I was tight on money. He even got my vehicle done same day and even gave me a loaner vehicle so I could bring my dog to the vet and pick up my daughter from preschool. I am very happy with the repair and service that I got! Highly recommend!!!”
“I bought a f150 from a carfax listing. The ad said $75 title and closing costs. Not true. My salesman forgot to mention extra costs for off site purchases $500 which he got reduced to $300 due to not mentioning it prior. The title fee was $200. The description of the vehicle was accurate and I am very happy with the truck. The dealership shipped the truck out of state and all went well except when it was delivered. I only received one key instead of the two I suppose to get. The delivery driver didn’t speak English and finding out what happened with my second key was impossible. I called my salesman and he said I should’ve received two keys. Over a month has passed and still nothing on the key. I have called and texted the salesman and he said to keep calling. I was a ford dealer for twenty and never have seen anything like this. Lack of communication and not following through with the promise of a key will destroy this dealer.
There is no one in this dealership that handles customer satisfaction and when I call to ask for help I get sent to the salesman who has not responded to me in a month. Joe came through as promised.”
7:30AM - 7PM
1401 Main St E, New Prague“As a mechanic I really like this Napa. The people get to know you, have a sense of humor, and will work to find what you need. Inventory is kept up as well as can be expected and if something needs to be ordered they can tell you when it will be in and it will be. Access is excellent, parking is great, and the selection is better than I expected for the size. The size of the store is the only reason it isn't 5 stars.”
“Employees were greatBought wipers and they were kind enough to even put them on for me. I've fought with these replacements before so their help was greatly appreciated”
“The service advisors are great at getting me in for my oil changes. The whole service department is willing to answer all my questions, including showing me what and why my vehicles need work. Tyler is easy to work with.”