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July 2024 by Amyanne Alderete
This is my second year filing with H & R block. After money for my taxes not being taken out, I tried to get a hold of them several times with no response. Now I just got a letter from the IRS saying we still owe money and now there are penalties that we have to pay. I am beyond disappointed.
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May 2024 by Bill Oliver
Jeanette Marquardt is awesome!
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April 2024 by Talaya Woods (Princess Laya)
This was my first year filing with H&R Block and I would definitely come back to the New Hope office to work with Jeanette. She was very fast and efficient and completed them within the allotted time. My taxes even got accepted the same day. I'm looking forward to coming in next year.
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April 2023 by Travis Schwalbach
Terrible experience. This was my first time attempting to utilize a tax professional to complete my taxes. I dropped my tax documents off 3 weeks prior to Tax Day and asked for a call back on what the estimated cost would be. After calling the office 3 times with none of my calls returned, they finally called me back on Tax day to tell me the cost started at $350 and "can" go up from there. They hadn't even started filing my taxes as of 11am the day they were due and now have left me with only 13 hours to file my taxes. Their excuse is that they are short staffed, if you're short staffed take in less work, don't provide terrible service and string along customers until they have little to no other options.
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September 2022 by Margaret Thomsen
satisfying habit
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September 2022 by John Grotz
Getting the tax done and filed in a short time.
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September 2022 by dennis gunderson
5 Star
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May 2022 by Cheryl Gannon
Always done quickly & correctly. I have seen Jeanette Marquardt for many years. I can always depend on her to let me know if I have forgotten something.
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May 2022 by Jill Radeke
We have used H & R Block for the past ten years or so. They do a good job.
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May 2022 by Amy Anderson
Customer service.. Not the greatest experience in this location. I will try another location next year!!
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March 2022 by TCPR Records
Gloria knows us and out situation! She works hard to find us the best results.
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February 2022 by Carol Morales
PLEASE DO NOT GO HERE!! I went last year JUST TO SEE HOW MUCH THEY CHARGE I was told to leave my info and all my papers and that every person has a different rate(okay no problem) made an appointment to meet with them for that purpose next thing I know I’m being charged for $400+! I couldn’t afford it and had to borrow it; not only that but it took almost 8 months for me to get my taxes back! Honestly if I could give it 0 stars I would.Save your time and money, go somewhere else
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February 2022 by tia t
Gloria was amazing in explaining every step
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September 2021 by Lois Nielsen-Johns
Professional, knowledgeable and friendly.
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September 2021 by Doreen DePaulo
close to my home
