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July 2024 by Patrick Murphy
I put a $ 1,000 deposit on a boat at the 2024 Minneapolis boat show with Adam Fletcher on Jan. 20th 2024 and I was told I would get my deposit back if I did no go threw with the purchase. The reason I asked him was because I was warned by another buyer out at the show not to buy from them because he fiberglass problems with his 2023 Malibu and they were less then helpful during that warranty defect. For the first couple weeks things were going smooth on my transaction (keep in mind this is a lot of money to me but it was one of there low end boats so they were less interested) but as the weeks turned into months I was trying to get the deal finalized with Sara Walsh. I sent several emails and phone calls ( I am phone call guy) to Sara with no response. During all of this time they had my trade in at there dealership along with a 25k down payment. So I reached back out to Adam and he said just go on there website and do it yourself so I had reached my point of not needing a boat that bad any more trying to deal with these rich arrogant people. Finalizer I tried to take my trade in boat out for a cruise today 7/10/24 and they took the key out of the boat.
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November 2023 by Badger Tuners
The people are honest and polite.
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July 2023 by Jeff Josephs
Worked with Justin on a sizable issue that was under warranty. Team was able to talk with Malibu, have the parts express shipped. Parts were installed, and the service team also followed up with a few post repair issues. Can't thank them enough.
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November 2022 by Horace Sutton
Inspected their overhead crane and hoists. Great to deal with
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September 2021 by Tyler Conley
Worked with Adam Chinnock in their service department regarding several items on my Wakesetter. Adam hit all promised repair dates and did everything in his power to get me back on the water as fast as possible.
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July 2021 by Brian Cox
Had an issue on my Axis and worked with Adam at MN Inboard in New Germany. He took great care of us and got us back on the water as soon as he could! Thanks Adam and MN Inboard Team!
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July 2021 by chris mclean
Blew a belt and pulley. Justin and Josh had me up and running the next day. Saved what turned into a great weekend. Thanks!
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July 2021 by Kid Epic
Service was accommodating and helped me get in and out quickly.
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May 2021 by Dan Carl
Excellent service staff.
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December 2020 by Brandon stiernagle
Great customer service .
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October 2019 by Devin Sonterre
Excellent customer service.
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November 2018 by Blake
Always have been great to work with and do an outstanding job!! I would recommend them.
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November 2018 by Isaac Beste
Great Service! Even better people!
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October 2018 by Mitchell Grunig
I have been servicing my boat here for the past 10 years. In the beginning they were always great to work with. Vince communicated with me on the progress of boat at all times. The past few years have been a different story. It has gotten so bad that it might keep us away from upgrading to a new Malibu in the future. This hasn't been just 1 isolated incident but every time.
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May 2018 by Scott Dawson
Best in the business