“Heritage Bank has been amazing for all of our banking needs. Ken Organ and staff are incredibly knowledgeable and helpful with all levels of banking needs. We use Heritage Bank for our personal accounts, mortgage and business lending and banking. You won’t find a more personal small town feel!”
“We met with Yanni at Wells Fargo Northfield. He was great! He is very knowledgeable and stepped my kids through opening debit and savings accounts. He even talked about the importance of saving money and how to be extra careful with online shopping. He was very relatable to my kids and he was able to break down complex financial wording into language they could understand. I was very impressed that he wasn't just speaking to me as the adult, but empowering them to own their account and financial situation. Thank you for going the EXTRA mile, Yanni. We are very grateful for your excellent service.”
“I love them!! The customer service is always great. Being a family always on the go, accessing our accounts from afar is very important. They always return our phone calls, are always helpful, and everything works! I've only had one problem with online banking and when I called, I got a live person (no automated crap) who helped me step by step until we figured out the problem. I opened up accounts for my kids as well and the lady was so patient and friendly, it made their experience quite pleasant. Deposits are in there when they are supposed to be and electronic transactions come out promptly, which is awesome. I don't have any complaints, really. I have just consistently had good experiences with them that when a mistake happens, it doesn't bother me. :)”
“Rebecca Jimenez is a excellent employee of the Northfield Merchant Bank. She has been helpful on many occasions to both my husband and myself. Her attention to details and patience is appreciated and we always look forward to working with her.”