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October 2023 by Aaron Morland
I have rented from Bay Rentals many times and have always had a great experience. I have rented and stayed at the Minnetonka and trailered to other lakes. The machines run great. One time a battery went bad while we were at another lake and they came with a new one right away. I will continue to rent from them.
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September 2023 by mawordi yusuf
They're so rude, the jet ski died on me and my friend they took forever to come to us ??♀️ ride at your own risk they don't care
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August 2023 by Sarah B.
Overall we got to have fun on the lake but I will say these machines are a bit beat up and seem to need a tune up. As I would turn the machine would lose a lot of power and my partner ran out of gas with a hour left, so they didn't fill up both machines asine still had half a tank left. $600 deposit and make sure to take a good video of the machines. The process of receiving instruction was a little odd as a younger kid was giving us rules then a seemingly drunk older man in a truck kept talking over him who I assume is the owner? Kind of a weird dynamic going on here. The process of taking off and riding was good no issues there.
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August 2023 by Mark Leising
Definitely rent from these guys. They have the best watercraft to use. They are extremely helpful and teach you everything you need to know. I felt safe and had a blast!!!! We will definitely be back! Thanks Ken for everything!
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August 2023 by Alexis Kirchem
I just wanted to give you guys a review. You guys were awesome to work with when renting a jet ski. The teenagers working in there definitely know how to run a well organized business. Thank you all for a first good experience on a jet ski! Well done!
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August 2023 by Heidi Kurkowski
You’ll love renting from these guys! They run a good operation with some great people. The jet skis are in great shape and the launch location is absolutely perfect!! We’ll be back for sure ?
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August 2023 by Zach Rockwell
They gave us good equipment to use for a reasonable price. No complaints on our end, and we will plan to use their services again when renting jet skis in this area.
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August 2023 by Big Tom
I went there with my friend and it went perfectly. The staff were super friendly and helpful with any questions. Very fun and nice people to rent through!
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July 2023 by CeDric S.
Did 4 hours on the lake this past weekend with my significant other and it was wonderful! Staff was friendly, even providing a recommended route to see the lakes. Everything needed was covered in the safety brief and getting into and out of the water was made a breeze by the young friendly workers! Would highly recommend to anyone wanting a day on the lake!
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July 2023 by Brandon Connelly
We had a wonderful time. Nice equipment, great staff, highly recommended.
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July 2023 by Paul Rossmann
I rented a jet ski for 4 hours for my wife and I. We had a very fun time. The staff did a good job explaining how to operate the vehicle and follow the local laws. At one point while on the lake, the machine started beeping and showed a very general red exclamation mark warning indication. After trying to clear the intake of any debris, as instructed, I called the shop and they walked me through how to clear the warning. It turned out to be a scheduled service notice that automatically presents itself every 50 hours, so no big deal.
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July 2023 by Quinn Vochko
Today, I had to paddle out on my paddle board from my dock to rescue two individuals who were stranded out on Cook's Bay. They were screaming "get help" and "call 911" which I could hear since I was on my dock. I quickly rushed into action to go out and save them. The person who had fallen in the water did NOT know how to swim and had the jet ski key. Neither of the individuals knew how to swim. The jet ski had this company's name on the watercraft. This business is grossly negligent and incompetent when it comes to sending people out on the lake who don't know how to swim or be safe with jet skis on the lake. Last year there were two jet skis from this company doing donuts not more than 15 feet off our dock which is very dangerous too. This business needs to train people who go out on the lake with zero water experience because their recklessness endangers themselves and other people on the lake.
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June 2023 by Christopher Yohannan
Awesome customer service, best jetskies, good staffs and not pricy. Will rent again from them.
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June 2023 by Joyal Varghese
Very friendly staff, even though we were a little late they were very accommodating and helpful. I would return here again.
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June 2023 by Nathan Gabriel
Ken, the owner, and his staff are very nice and knowledgeable. We rented jet skis that were basically brand-new and it was a blast. Great value and I will definitely be back! Thank you for a GREAT day Bay Rentals!
