O'Reilly Auto Parts is a well-maintained store that customers generally appreciate for its helpful staff and clean environment. Shoppers often note that although checkout can sometimes be slow, it is understandable because staff take care to ensure customers receive the correct parts and avoid errors. The store's employees are easy to find and always willing to assist. Many customers express affection for the store, rating it highly and encouraging the staff to keep up the good work. However, some wish the store had later hours, especially for emergencies or late-night needs, as current closing times are seen as too early. There is a common sentiment that extended hours would better serve customers who work irregular or long hours, or face urgent vehicle issues outside regular business times. This desire for later hours is rooted in the idea that auto parts stores should be accessible during late-night or early morning hours, much like other essential services. Overall, customers love the store and value its helpfulness and cleanliness, while also hoping for improved availability during late hours to better meet their needs.
