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November 2023 by Talondreya J.
They were very friendly and customer service was excellent but whenever my car got fixed, I had to bring it back into the shop within the week. In total I have brought my car to this specific shop four times in a month.
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November 2023 by Jake Eklund
Called last minute to see if they could fit me in to get my tire fixed. They fit me in right away and had me one my way in 30 minutes. I also had to younger kids with. They we very kind and friendly with my kids. Will definitely be giving them my business.Service: Tires
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October 2023 by Steven James Peterson
I absolutely love this team. Been using them for much more than alignments since 1995. Always get the job done right the first time and are awesome to work with. Will definitely use their services again and I highly recommend that you give them a try.
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October 2023 by Madison Parendo
went there for an expensive fix on some mechanical issues and a loud noise coming from my steering that i thought was coming from the mechanical issue. when i got it back the noise was still there so i called back and got it back in so quickly! they fixed the problem what seemed like effortlessly and i didn’t have to pay a thing! the best part was how nice and accommodating these people are! i could not say enough great things about my fist experience here!
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October 2023 by Shadow God
I’d give no stars if possible. Brought my Mercedes here to get fixed for a simple problem with my fan and they ended up costing me more money than anything! They broke multiple parts and replaced parts that didn’t need to be replaced. The denied to fix what they broke on my vehicle and just made it worse than when I brought it in. DO NOT GO HERE!!Service: General repairs & maintenance
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October 2023 by Jessica jaxon
poor service and can't fix things also they break more things to try to get more money from you! Don't worry we have already started the legal process!!Service: Auto maintenance
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August 2023 by Noah Johnson
Miserable establishment, had a leak in my transmission and they tightened some bolts charged me $120 and told me to kick rocks. Then to find out 1 week later that the leak was still there and my transmission was completely ruined. Please don’t come here if you have a problem with your car: Edit I couldn’t reply to the businesses reply but this is one hundred percent real, this is under my moms name Julie knorr. And the man I bought it off of an 80 year old man who has a wife with dementia was stuck with the $1500 bill to replace the transmission in the car. Please stop lying and get some class and dignityService: Transmission
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June 2023 by Michelle Abdelwahab
I was moving my son from Fargo to Bismarck when his truck broke down. After calling numerous repair shops in the area- being told they were all booked out for a week plus, we called Tim at Valley Alignment and Auto. He was also extremely busy but said he would do what he could to help us out. I can't tell you how INCREDIBLE his service was and ability to help us out when we were in great need. He and his amazing team figured out what was wrong with the truck, updating us along the way, and had it done in 1 day. I would recommend Tim and Valley Alignment and Auto to anyone who needs incredible service and honest, fair prices. Thanks Tim!!
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February 2023 by Sharon Westman
Awesome business. Neighborhood feel. Brought my car in for a low tire. They took the tire off, checked for leaks and put air in. Nothing wrong with my tire. NO Charge.
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January 2023 by Shari L.
We have had service work done at Valley for 10 years. They have been easy to work with , always explain what the problem may be and fixing it very quickly. Great service.
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November 2022 by Isaias Quintanilla
I took my Ram to this place , very professional . I had an appointment at 13:30 ...13:40 my truck was lifted and the tech worked on it. Also did minor job for nothing.My wife's Van is next :)
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November 2022 by IsaiaHQ
I took my Ram to this place , very professional . I had an appointment at 13:30 ...13:40 my truck was lifted and the tech worked on it. Also did minor job for nothing.My wife's Van is next :)
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November 2022 by Box H
Good people fixed right first time on time.
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September 2022 by Betty Jo Sorenson
I don't normally do this type of thing, but this company got to me. I walked into Valley Alignment and Auto Repair. I had a sticky solenoid in my transmission, that was causing it to shift hard. I was told be the Service Writer it would be $500.00 - $600.00, I set up an appointment for the following Monday. Dropped the car off, about an hour later a different Service Advisor Pete called and informed me that it would cost $800.00 for the fix. He said they ran into a complication. I reluctantly agreed to the increase. Then about half an hour later Pete called and said he made a error and the cost would be $1100.00 to fix the car. At that point I said no way, i'll come and pick up the car. He asked if I wanted the oil and filter changed. I said no. He said they already drained the oil. The oil was in the waste tank mixed with all other waste oil. I had no choice to get it changed. When I picked up the car they charged me $456.03 for the oil and filter change. Remember this was the original quote for the entire repair. I expressed my displeasure with being quoted one price, then being called not once but twice to raise the price of the repair. Pete looked at me and said, I get it, I would be mad too. Wait, he gets why I'm mad? He would be mad also if it happened to him? WHY IS THIS GUY DOING THINGS TO HIS CUSTOMERS THAT WOULD MAKE HIM MAD IF THEY HAPPENED TO HIM?. I DON'T get it. If you are in the Moorhead area and need auto repair, DO NOT go to Valley Alignment and Repair.Wes SorensonService: Auto maintenance
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July 2022 by Jared Bernstrom
Great service from our mechanic David. He was super courteous and didn’t try and up sell me with things I didn’t need. Gave me all of my options and walked me through the repair. I don’t know much about vehicles and he made me feels so comfortable. Can’t say enough about the service.Services: Engine repair
