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February 2024 by Ravn Thor H.
the 3 stars are for the ups store in moorhead, i give zero stars as a whole especially to jake at the werehouse. Gaslighter and "if you're gunna talk to me that way blah blah blah" anyone without food, resources, etc etc etc--- I'm not going to turn into a woman for you. I was abused at NDSU. I was stripped by your police on both sides of the river. This is harrassment. I have reciepts and witnesses. You will not kill me,. I rose again like sweet prince of princes and king of kings. ----- I called a special number and spoke with Mr. Jake who then tried to gaslight me and treat me subhuman. It's not okay to mess with my parcels. It is not okay to make fun of me when I say "I need my package!" Like it's an inuendo. You are in cahoots with someone, whether it's fix-it forward, family wellness, sanford, etc, who are just trying to rape, abuse, and brutalize me into be a woman for you. I can't take this anymore. YOu have a responsibility to have us trust you. I chose you because I could trust UPS. The bearded dude told me nice things. I chased after him. He must have thought it was funny. There are miniorities, families, and so on who live here. I told supervisor, and Will last night, i go by ravn-thor. Boycott UPS. Cahoots. Lawsuit. Amen. I'm sick of being messed with. This is not funny. I am a human being. This is the 2nd time I missed an important parcel in the mail. He helped me understand the buzzer issue and that my appartment complex has a legal respsobility to address it as evidenced by the lease agreement. however, i was home today, and then had a breakdown, bc i'm trying to recycle, your app is confusing, i have no money for gas to take care of myself or get food or basic needs or connection and that parcel offered resources for me to actually play pretend i'm truly loved by this community. not cool. not cool. i told on you and i'll scream and roar more if i hjave too. i almost died. and i rose again. stop it. now. bring it back now. I literally have no one. and ups guy knows that. and i told my story to the ups store months ago. this isn't okayu. i was abused and am continueally battered and outed by all thius community. knock it off. now.
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February 2024 by D X
I've never had an issue getting good service at this UPS store location.
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January 2024 by Seina Freidig
They give the best service by far in all of Fargo-Moorhead!! Best employees and fastest wait times at a UPS Store! They kept all off my shopping costs down and took good care of my goods that I needed to return to Amazon! Highly recommend using the store in Moorhead on Main Ave if you need anything shipped! Five stars every time I go there! And they stay open until 5pm on Saturdays!!! Couldn’t ask for more!
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January 2024 by Knowledge IsBooks
Out of all the shipping services UPS is the worst. This is my 2 to 3 problem I encountered with them.The driver just stole one of my Christmas packages and said it was delivered. They threw my other packages in the hallway any kind of way. Just a horrible company.I will never use them to ship or receive packages ever againIt is not the Moorhead location that’s bad. It is the shipping department in North Fargo and the drivers.Please get it together
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December 2023 by Becci T
so friendly, easy and the location is amazing!
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November 2023 by Trudy K. McCoy
Very fast and efficient
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November 2023 by Tammy Vining
Friendly employees
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November 2023 by Joseph Kappen
Quick service
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November 2023 by Meg
Overall the staff is helpful and they try to answer questions and diffuse issues unrelated to UPS (Amazon).Overall I’m very glad this store is located in Moorhead and makes returning to Amazon so convenient
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October 2023 by Renee Fosmark
My experience was painless. It's a new location, good parking, multiple employees and I was able to get in and out quickly.
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September 2023 by Clay Schwartzwalter
Polite and knowledgeable staff. Quickly assisted me with a printing project I brought in.
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August 2023 by Laura Bruns
This is the nicest UPS store in Moorhead. The workers are SO kind and helpful to everyone. The parking lot is a NIGHTMARE. Super small and cramped. And even worse in the winter. But this store still gets 5 stars because everyone is so kind. It's never busy or crowded. I always get fast, efficient service.
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July 2023 by Sue Shoemaker
I sent an order to them 48 hours prior to the time needed for pick up and all be it short notice then assured me it would be done in 24 hours, almost 48 hours later I went to pick up my order and only one print out of 50 was made. The printing specialist called in sick that day and the order wasn't given to the other employees to fill and finish. I needed the prints that night as my market was the next morning. The store was chaotic with a customer yelling at the employees making a scene and the lady who was helping me admitted she wasn't sure how to do printing and would try her best. I went to FedEx and had my prints made in 20 minutes for half the price ups quoted me, when I called ups to cancel my order they said they were half way done. So they didn't get my order done in the time promised, were more expensive, and it took way less time and money to go elsewhere.The lady helping me at ups was very nice, but the store needs more staffing and better management.
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July 2023 by Jordan Groninger
Had to cross over state boarder to retrieve the package. I was not at home to sign for. Still, the trip was easy and quick enough. Staff were cordial and able to move everyone along at a steady pace. Also, there are store hours that allows for plenty of time to receive and ship packages after normal 9-5 work days.
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February 2023 by Marisa Biggerstaff
Megan was super helpful in making custom stamps for my work.