8AM - 5:30PM
920 36th St SW, Fargo“I recently stopped by the new Fargo ND Acme Tool Service Dept. I only needed an air filter for my Stihl 800 series backpack blower. Felt kinda out of place walking by all the big Kubota tractors needing such an insignificant part. The quality of service and attention I received was amazing. Ken Naylor, one of the service writers, after ordering me a 3 part kit, (saving money vs ordering 3 parts individually) printed me the schematic with the individual parts highlighted. Then, he mentioned other local businesses that might have an air filter that day to get me up and running.I am grateful to get that quality of help only 3 miles away. It was above and beyond any small engine service counter in the area. The funny thing is this transaction was under 15 dollars. And they,Steve McDonough was there also, treated me like I owned the company. Think I will buy all my power equipment from Acme now just because I found a service department that I trust.”
“It was amazing the people were so friendly an nice an actually took care of me before they opened an I thank u for that I will recommend that store for all my friends an family”
“Minus 5 stars for customer service after a botched appliance installation. I've wasted about 90 minutes on hold trying to get something fixed. Local appliance company next time for us.”
10AM - 5PM
1339 34th St SW, Fargo“I just spoke with errands this morning, and the person who answered the phone was incredibly helpful. Not only was he able to explain how the process worked, but when I go in there next week to fill out paperwork, they are willing to do that with me as I am, someone who is totally blind and does not read print. so I thank you errands off 13th Ave. by the cash for your excellent customer service.”
“Always an easy trip, staff is usually very friendly. The layout of the store is nice and makes things easier to navigate. Though sometimes I find that they don't always have the things I want in stock, and wind up having to order it or wait.”
“Helpful friendly knowledgeable down to earth Young manager is a but forward and scripted but he will end up a store manager for it one day and is thorough and confident just young like baby young”
“I had Peter come out to look at washer. He was so kind and courteous. He made sure he wore booties and was culture sensitive to the residents of the home. Thank you, Peter!”