TDS is a telecommunications business that recently received positive feedback from customers regarding its services. Many reviews highlight the exceptional customer service provided by technicians, particularly one named Jason, who is praised for his knowledge, patience, and willingness to help. Customers appreciated his clear explanations of new technology and his accessibility for questions. Two technicians were noted for their determination in resolving complex issues, showcasing TDS's commitment to customer satisfaction. However, some customers experienced challenges with finding the business hours and locating the entrance of the building. Overall, TDS is recognized for its dedicated staff and quality service, though improvements in communication about business hours could enhance the customer experience.
I upgraded my service to take advantage of new technology. Jason explained the new connections and remote control. He provided me with his cell phone number and encouraged me to call if I had questions or concerns.
March 2023
We can’t say enough about how personable, knowledgeable, (patient), and helpful our TDS technician was today. We are excited for the new technology and look forward to using our new system to its full advantage. A big thank you to Jason.
February 2023
I went to pay my bill at TDS to avoid extra charges paying online, but it was closed mid day, with no hours posted. Also, I was unable to find the business hours online. The building itself was easy to find, but locating the entrance was a little confusing. I recommend they start advertising their business hours. Thanks
