10AM - 7PM
9261 Cedar St, Monticello“While traveling through town my phone went into safe mode. The phone then went unresponsive. Ruben was able to stop the phones excessive beeping and diagnosed the issue. Ruben is a superhero and I would do all my Verizon business with him if I lived here.”
10AM - 8PM
1336 E 7th St, Monticello“I went by AT&T a not too long ago and they had the most welcoming staff! Specifically the nicest man. His name was Riley, I believe. his services were great! He was very polite, attentive, answered any clarifying questions I asked, and talked me through all the available plans within my budget.
As a mom of 3, I had recently bought my daughter and two boys smartphones, they were so excited! One of my boys just signed up for football, and the other just finished basketball. And we have our little girl in dance. The boys are about to leave for summer camp and It's important to me that I can get in contact with them directly, like when they're at school, sports events, and sleepovers.
So we set them on a plan with me and my husband and I can't be more thankful!! (Not to mention the data and hotspot they can watch their Bluey and Loud House in the car on long road trips ? next purchase are some headphones for them ?)
Because of that man Riley, I am now a satisfied member of AT&T with the best plan for my family, he definitely helped this overwhelmed and stressed out momma with a lot on her plate!
Thank you Riley!!”
“If there was a 10 star review option that's what both Kyle K (store manager) & Jules from the Monticello Cricket store would be getting from us!!!
Both Kyle & Jules went above and beyond in helping my husband and I with our recent phone upgrades. Their kindness, patience & knowledge of their work was very much appreciated!
We thank you for the amazing customer service Kyle & Jules!”
“Cody was very pleasant and knowledgeable to work with. He did a great job getting my daughter into a new phone. He also took the time to help me out on my phone and get my microphone up on top or it is supposed to be on the keyboard.”