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8:00 AM - 5:00 PM
801 Twelve Oaks Center Dr #834, Wayzata
Investing
“I called Miles Franklin about rolling my 401 k over to a gold and silver IRA. Number one a human answered the phone!!!!! She said she’d have someone return my call right away!! They did!!! No pressure felt at all. They gave wonderful info for me to research. They didn’t aggravate me with endless follow up calls. When I was ready to purchase they were helpful and patient!! From the day of retirement to purchase of precious metals to IRA only took 10 days, which is exceptionally remarkable!!!! Truly an exceptionally well run business !!! Owner and CEO Andy S owner an CEO and will also answer his emails and any questions you have!!!”
“Worked with TJ today. Great experience all around. If there was a complaint, the coffee machine needs directions or need to be replaced with something "normal."”
8:30AM - 5PM
3601 Minnesota Dr Suite 430, Minneapolis
Investing
“Service was so helpful. Heather at the front desk went above and beyond to aid in navigating a TD Ameritrade/Schwab merger-related challenge.I see there's an option to add photos to this review. It did not occur to me to photodocument the moment.”
9:30 AM - 4:00 PM
935 Prairie Center Dr, Eden Prairie
Investing
“Props to Angelica and Gopa for keeping their calm while dealing with a couple of jerks. I would've lost my cool if I was on the clock and someone said to me "Your job is to deposit these, I don't need a [cuss] lecture". I can't imagine how many people like this they have to deal with on the daily. From another customer service worker, major respect for them!”
Investing
Investing
Investing
“Jonah at this location helped me with a complicated rollover transaction after I was unsuccessful using the app and getting help over the phone from the help desk team. He was very patient and did a ton of investigating to figure out exactly how to successfully deposit my rollover check.
Stellar customer service!”