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9 AM - 12 AM
12450 Wayzata Blvd, Minnetonka
Internet Service Providers
“Initial setup was relatively quick but it took quite a bit longer to make the fiber link which was annoying. However, the service has been perfectly reliable and the upload and download speeds always exceed the rated 500 megs. So, all in all, I love them.As opposed to CenturyLink whose DSL was very slow and amazingly unreliable. I disliked them so much for that, and other reasons, that I had them remove their phone line from my house.In comparison, USI is a knight in white armor.”
“Went to the Minnetonka store by Ridgedale and the wait was 20 people deep. I walked out and went to this location at 7-Hi. Got immediate help. D’Malik was so helpful and went above and beyond to help me give my phone reactivated after repair. Also got me a great deal on a birthday gift for my husband. Highly recommend!!!”
“Really impressed with the excellent service! My phone crashed and froze. The woman who helped me found a way to unfreeze it and get me back a working phone. It wasn't easy (another store told me there was nothing they could do) but she found a way. I'm very grateful for the excellent service!”
“My mom and I went today to get new iPhones. We worked with Gregory and he was fantastic. He explained how there are deals at certain times of the year and while it was totally up to us, it was not the optimal time to get brand new phones if ours were still working. He helped me file a claim for my iphone over the phone with Asurion for the broken camera I had (I pay for insurance on it) and my new phone arrived at my house tonight and the Asurion person who brought it set it up for me as well. He was also really great.
Gregory was kind and honest and explained things in a very non-condescending way that we could follow. I am a millennial- but cannot pretend to know everything about the world of new phones. We will definitely be back (to hopefully see him) when its the right time to get the best deal.
I will also say the entire store and staff was friendly and inviting.”
“I have been taking over my elderly dementia father's finances and came in to adjust his plan and Richard was awesome and I give him five stars. It was a time consuming customer service appointment (not his fault) and it gave me a chance to watch the interactions with other employees and customers. Needless to say it seems the management focus is sales and not customer service support. Richard went about and beyond and I highly recommend him for technical and billing support.”
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“I can't say enough good things about USI. They're the best provider we've ever had. Their speed, reliability, cost, and customer support are all better than anything else I've experienced. If you live or work in their service area, you definitely want to go with USI. You will not regret it!”