“I was at the Gap in Ridgedale. What great service! I had a complicated return. The staff was professional, nice, and do helpful!!! Thank you staff at Gap in Ridgedale Mall!”
“What a great surprise after an intense shopping experience. The store had great inventory, but was a bit chaotic with the member event. The highlight was the help we received from the store manager, Max. I met him at checkout as there were questions with an online order I needed to place. Not only was he incredibly helpful, but extremely patient (the line was 10 deep). He took the time helping me and getting our order placed with the correct discount and my interaction was one that reminded me that customer service is what makes a retail environment worth coming back to — retail needs more people like him.”
“There was a wide selection of clothing when I visited. There was a ton of clearance. The only problem I had was at the register when the sales clerk didn't want to the honor a sale that multiple sales person were advertising throughout the store. It took her to reluctantly radio her store manager for verification in order for her to give me the sale prices. That process was not only frustrating but also took time.”
“Love this store!! Staff is friendly and helpful even when it’s busy, and I’m always able to get everything I need- they always have a great selection of clothes and shoes ! I was able to find small boots for my kiddo and an awesome snowsuit!”
“JCPenney is an interesting store offering a wide variety of stylish clothes, accessories, and home goods at unbeatable prices. The quality seems fine but kind of outdated, but the deals make it a top choice for smart shopping. Highly recommended other than that.”
“I don’t often leave reviews but I was super impressed with how genuinely kind, informative, and helpful the employees were. I usually run from sale staff but the individuals working at this location were absolutely lovely.”
“We had such a lovely experience here. Sean is warm, very knowledgeable about little feet, and made the entire experience for my 4 year old fun and playful. She got down on her level and totally understood my daughter’s requests and was patient throughout. It was well worth the hike and highly recommend!”