December 2022
Awful customer service. I was a member but then denied ability to use car- no explanation.
November 2018
Do not recommed using Zipcar. It is really hard to contact them for a membership. They never take a call. It took almost a month to get the card after I paid my due. I requested a refund several times but they never replied me back. I’m calling them now and they have not taken my call for over 17 mins.
November 2018
Zipcar sucks. Cars are filthy and gross and customer service is even worse. I requested a refund for my membership fee and was declined. Avoid
