December 2022
Awful customer service. I was a member but then denied ability to use car- no explanation.
November 2018
Zipcar sucks. Cars are filthy and gross and customer service is even worse. I requested a refund for my membership fee and was declined. Avoid
July 2018
The words customer service ever. Got my card more than one month after I got approved the card Also easily take more than 15 mins to get to customer representative, email info@zipcar is not even working. Not helpful customer service as well
