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May 2024 by William Roberson
They usually have a version of what I need
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May 2024 by Tundra Tactical
While they did not have a special piece of gear I needed, the service was outstanding. Cableb was a huge help, and I would recommend this shop for almost anything
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May 2024 by Andrew M
Great staff, great products. They’ve been helpful to me many times. They’re the one good physical shop in Minneapolis that I know about for all things cameras and light.
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May 2024 by Justin S
I came here with a lot of gear and questions. I talked to Sean, told him about what I wanted to accomplish, and he helped amazingly!I was having problems with a tripod, and Sean took it apart to figure it the problem. I was amazed at how level of service and knowledge, and amazed at how efficiently and patiently he worked!I told him about another thing I wanted for my tripod--a carrying strap. He knew of one they had lying around and just have it to me. Amazing!And he was happy and in such a great mood. It's such a joy to come here!This place is my go-to store for anything photo. They are very knowledgeable, professional, and capable.I am a hobby photographer who mostly uses camera gear when I travel, but I travel at a higher frequency and duration that most.
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April 2024 by Peter Tunison
Always the best service, people there care!
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April 2024 by Zach Morin
I've been going to West Photo for years for varying photography needs. They really are the best in the area and go out of their way to make sure my experience as a customer is the best. I recently misplaced a receipt from some purchases I made last year and couldn't find it when tax time came. So I called them up and within minutes they were able to track down a receipt for my purchases from over a year ago and email it me. Absolute class act move. Will continue to give them my business.
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April 2024 by recnepsleiht
Had a great experience here the other day, while checking out Minneapolis. The owner, ( I'm sorry I forgot to ask your name!) was super friendly and knowledgeable, and helped me and my wife upgrade our cameras after I damaged mine. He was very patient, and spent probably an hour answering all of our questions and letting us look at and handle all the different gear he showed us. Also, the store had a really nice selection of bodies, lenses and accessories. Sorry our bored four year old terrorized your store, but thank you for your help! Would definitely recommend stopping here if you're in the area!
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March 2024 by Mike Greenwell
The only place I'll get my photos developed
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March 2024 by Geoff Maciejewski
West Photo is one remaining gem in the Twin Cities. They sell quality products to fit every budget. The employees are knowledgable and never pressure you into buying. It can be tempting to buy or rent from large scale online retailers but West Photo will give you competitive pricing.I had an enjoyable time recently trading up into the mirrorless category. Kyle and Caleb, thank you for your hard work!
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January 2024 by Sujab Gurung
It was a great camera shop for camera enthusiast like me. I didn't have a budget to purchase new gear but went there to try out and test new cameras. Caleb was really hood and friendly and he let me try out every cameras and lens even they were really expensive. I stayed there 2 hours trying different cameras from Sony, Nikon, Canon, Fujifilm. I found this shop and Caleb and his friend to be friendly qnd had hreat customer service. Sorry I didn't buy any gear since I am student and didn't had much to purchase it?. Would love to visit again.
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January 2024 by Nick Stern
Cameron was super helpful, patient, and knowledgeable. I promised him I'd be back in today but got sick and didn't make it. This store is a gem
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December 2023 by Chris Green
Took forever to print my online order of a few 4x6's despite advertising that this would only take a day or two. I gave them a call around a week after placing the order just to make sure they received it, and they confirmed, but noted that it hadn't been started yet. They assured me that they were starting it now and that it would be done shortly. I got the notification later that the order was ready 3 minutes before the store closed, and had to get them the next day.I wanted to support a local company, and I'm sure that their main business isn't printing, but this was a bad experience overall. If you want prints quickly, do what I should have done and have them printed at a drugstore. The print quality wasn't phenomenal either.
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December 2023 by Bri Delaney
Hands down the best Camera store in the state!! Launched my photography business in 2020 and Steve has been there every step of the way! Immensely grateful to West Photo and the continuous high quality service and gear they provide! This will always be my go to store!
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December 2023 by Benjamin K.
Every time I go in here the staff seems to make it my problem that I don't know the specifics of what I need. I am usually there to ask questions or look at options, but today I went in and was pushed towards a product that I didn't need, and getting home realizing it doesn't work and now need to return. Real bummer.
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November 2023 by C Mills
Picked up a used lens they advertised online. Coming back to pickup darkroom chemicals