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April 2023 by Fidel C.
I give up. I tried their tool to customize my credit card picture. First time an outdoor scene from Italy was rejected (due to the bronze statue showing - gasp - human parts???), second, too few pixels, 3rd time too many pixels. I give up, just send me the damn card with WF's logo.
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February 2019 by Lindsey W.
The bank in Minneapolis has horrible customer service. Especially the managers! Typed in my online banking date wrong and accidentally paid a bill late. They will not wave my late fee. Nor do they care about there customers at all! DO NOT GET A LOAN THROUGH THESE PEOPLE! They also HARASS you and call you several times in a day over one missed bill that was an accident. I ALWAYS PAY AHEAD OF TIME AND EXTRA! But they don't care. Nor do they give you the appropriate amount of time to correct you mistake. GET REAL WELLS FARGO! RIDICULOUS!!!
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November 2018 by Hannah G.
Worst customer service award goes to Wells Fargo. I've heard the radio adds about how WF is trying to become a better more personalized bank, a former version of their better standards (or something like that)... That was definitely not my experience, and I was simply trying to close my account. In my opinion, they have a long way to go. Better luck in 2019 WF.
