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November 2023 by Amy Blickensderfer
Have a 9,400 debit on my credit card that they can't figure out how to get to me. The banker said he "wouldn't even know who to talk to". I need the money now and they still haven't mailed the check. It's been three weeks.
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November 2023 by Sam Devine
I've been having a difficult time reaching anyone who can help me. My old branch in Nokomis was great. I could stop by and get my questions answered. I know COVID changed things but between the perpetual run around on phone support and the need to make appointments, my experience with Wells Fargo has been less than stellar lately.
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June 2023 by Jacque G
Everyone there is very friendly and quite competant. If there's a line they open another teller window. It was quick and professional. Free coffee available for customers.
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November 2022 by Ridge Appliance
I went to go, pull out a large sum of money, and surprisingly they gave me no fuss about it. That was really great to hear, as I really need the cash in hand to go buy some equipment for my business. Thank you very much for making the cash available so I can proceed with my business.
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November 2022 by Hamza Zamara
Good customer service they always helpful
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October 2022 by wade oden
You can’t call them!! I need to make an appointment with someone there and the message says ‘we don’t answer the phone at this branch…’ wth that is bonkers and they are useless
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August 2022 by John F Allison
My father has been a Wells Fargo customer for 70 yrs, at this branch for probably 50.Now he is in a senior care facility and made a mistake with his online password such they locked him out.He's old with diminished vision, hearing and in a senior facility with a land line - no text.I'm joint on the account but 1,000 miles distant in a state with no WF branches. Thus far, with my elderly father on the phone, we've spent 7 separate episodes with Wells Fargo "customer service" - including a conversation with "Kerri" the branch manager.ALL have refused to resolve this - because my Dad can't respond to a text verification (since he's in a senior facility). Doesn't matter that I'm joint on the account, not to mention POA and have been FOR YEARS.They want my Dad & I to physically come to a branch. Doesn't matter to Wells Fargo that my Dad is immobile, doesn't matter that I live 1,000 miles away, there is no thought WHAT SO EVER of serving the customer in the Wells Fargo organization.At this point we can't look to see if there is enough money to cover the automatic debit for the nursing home bill.Remember: This is the same Wells Fargo caught fleecing millions of low activity accounts with bogus add-on fees held mostly by helpless seniors and railed on by Presidential candidate Elizabeth Warren & others for systemic theft.Despicable, heinous, loathsome - on a good day.
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August 2022 by Brynn Sheehan
Set an appointment and worked with Steve Jones who was super fun, helpful, and knowledgeable! Will definitely be going to this location vs. others moving forward.
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July 2022 by James King
This branch let someone use my identity to withdraw money out of my count and have yet to receive it back after filing 2 claims.
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May 2022 by Najimo Gelle
Let me tell you I have small business me and my family we come here every time this manager lady called Alexandra and this other maxican girl that works there don’t know her name every times I come and they there rude and always holds my checks I go other Wells Fargo always gives me and when I tell them that holds my check every time same woman they always wonder why because nothing wrong with ny account this is third time she did this to me when she sees our faces she automatically does it and when she’s not there the other managers are they always gives us our checks even the other bankers are nice never said or ever being rude to them the moment they sees us always have something negative how you gonna hold my check when there is no reason give me reason always no reason she can’t tell me she’s holding my check becoz she doesn’t like us hun this is not your house guess what you can sit there and be racist Wells Fargo ain’t gonna benefit anything from you always she had the manager card out im the manager well this is Minnesota there is millions Wells Fargo branch I would’ve closed my account but there is always good people.
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May 2022 by JB. Fraga
Great service and friendliness. Staff very well prepared to serve you well.
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December 2021 by Tony R.
This Wells Fargo staff are very helpful. They were instrumental in helping me rollover my 401(k) into a entrepreneur pension so I could invest it in my own small business. They helped protect my retirement earnings and allowed for me to use MY money tax free to try to start up my own small business through their business accounts and with a credit line I could get at no other bank in the area at the time due to the financial collapse of our nation...FYI, you need two million in this day and age. I had nothing even close to that.
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October 2021 by Naomi Thyden
Very helpful when I called looking for notary services!
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March 2021 by Jeff Krueger
I have been banking with Wells Fargo for 20+ years. Today I was helped by Steve Jones. He is the most efficient, helpful, pleasant Wells Fargo employee I have ever interacted with. Thank you Steve !
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January 2021 by J UV
Amazing Service Everytime
