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February 2024 by Rediet A
Couldn't even be bothered to pick up the phone, not even to tell me to stay on hold. And I called back a few times to give them a few more chances.
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November 2023 by Arcadia German
The business hours said open until 5 pm but doors were closed at 4 pm?
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October 2023 by Ayo Universe
I was told by the representative/greeter that I needed an appointment to complete what I needed. Meanwhile they are banker on their phones (personal) avoiding eye contact with me. She did not adequately resolve my customer service issues. Strongly considering closing my account due to the lack of professionalism.
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August 2023 by Cory Froehlich
This branch consistently has problems. Every time I need to go for something simple, I dread it. Today they were open an hour late when I was trying to run there quickly from a few blocks away on a 15 minute break from work. Had to wait 15 minutes for them to open an hour late. Just needed quarters. There are consistently staffing issues and know-how problems at this branch. It’s ridiculous. Somebody from higher up at WF needs to let this branch manager know it’s an issue. The teller also treated me very rudely when I asked what the problem was and why they were not open during their posted hours. Very very rude staff.
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January 2023 by Billy McCoy
Waiting in line for 15 minutes. Two other people (bankers) behind the counter talking but NOT helping customers. Two people in front of me and two people waiting behind me. Awful! Just awful.
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December 2022 by tony thurber (Tone)
The African lady with the trainee was rude and lied to me very unprofessional
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October 2022 by Blue Bird
9:10 am still not open change hours please
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September 2022 by Abdi Ali
I was getting service from here. They kept saying I don't look like the person on my current driver license, then I show them my school ID. Then kept asking a bunch of weird questions. In the meantime my 2 year old is screaming she wants to pee and to my astonishment they would not help us use the bathroom for the 2 year old neither NOT help me quickly access my funds. I have been to other Wells Fargo and have never had such bad experience as this location. This is NOT on the whole bank but the issue was with staff at this location.
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August 2022 by Rayaan Adam
Came here three different occasions and they are always closed even though there working hours listed on google says 9-5. What a waste of time. Shame on me for thinking driving here for a third time will any different.
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February 2022 by Mike Maiden
Customers service F-.. NO ONE COMES 2 greet you. No respect 2 customers....
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January 2022 by Adam Tel
One teller for 10 people, lazy and bad attitude.
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December 2021 by Mohamoud Hassan
I was getting service from here. They kept saying I don't look like the person on my current driver license, then I show them my school ID. Then kept asking a bunch of weird questions. In the meantime my 2 year old is screaming she wants to pee and to my astonishment they would not help us use the bathroom for the 2 year old neither NOT help me quickly access my funds. I have been to other Wells Fargo and have never had such bad experience as this location. This is NOT on the whole bank but the issue was with staff at this location.
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March 2020 by Thai P.
Absolutely the worst service on the planet. They can't get new customers so they have to steal mortgages from other companies. I didn't want their "services" but now I have to live with them. Website is HORRIBLE. You have to know web design just to make a payment or update your personal info. This company is trash.
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January 2020 by Britney Arms
Doors are never opened to use atm in between doorways, even before they open... No one never answers the phone when you call, and they refuse to make change for smaller bills. Took a $50 to get (5) $10 and they refused ... never use this bank location ridiculous
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September 2019 by Issa Osman
Customers service F-.. NO ONE COMES 2 great you. No respect 2 customers....
