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January 2024 by Brad Larson
Understaffed is an understatement. Management should get demoted
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January 2024 by Elizabeth Marciniak
Treated horrible by pharmacy staff. Will no longer go to pharmacy after being told I need to contact my physician when I’m showing them I have 3 refill’s available. Tech didn’t care. Thanks for not helping me at all. This Walgreens pharmacy is the worst at problem solving. Don’t even get me started on trying to get a hold of them via phone. You just have to wait in a 45 min line like everyone else to be told you have no refills even tho according to Dr I do.Horrible pharmacy.
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January 2024 by Holly
In regards to the pharmacy. I was sick and needed a strep test. Being in Minneapolis I did a lot of research on line and found that I could use the walk-in clinic at Walgreen for strep testing as well as COVID-19. When I got to Walgreens there were multiple long lines I noticed two pharmacists standing there without a line and I simply wanted to ask if they did the testing so that I could get into the line if that was the case. I was barked at by the female pharmacist saying that I was completely rude. When I did get a response I was told that they did not offer any testing even though there was large posters on the wall advertising such services and was insured by the website that I could be tested there as well. If you're going to get a test and antibiotics quickly you're better off sitting at the ER at least that was the case in my situation. Lesson learned.
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January 2024 by Victoria Guthrie
The staff is working hard to ensure they get merchandise out as fast as they can. They are friendly and have some great deals!
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January 2024 by Sarah Morgan
Terrible pharmacy - I live 2 blocks away and will be taking my business elsewhere. They are impossible to reach on the phone, with on-hold times over an hour, their automated system is often inaccurate on the status of orders, their employees are often incorrect on the status of orders and at just all around unprofessional.Even my Doctor has said they cringe when someone puts a request in for this location.
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January 2024 by Eric Valentine
Put the prescription in 24 hours in advance. Hour long wait due to the clerk forgetting about us 3 times. Get your prescriptions somewhere else.
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January 2024 by Amerika Devine
WHAT A JOKE!!! THIS PHARMACY NEEDS TO BE SHUT DOWN. I CAN'T BELIEVE HOW MUCH THEY MESS WITH PEOPLE'S MEDS. THIS ISN'T A JOKE AND FOLKS REALLY DEPEND ON THEIR MEDS. SHUT THE DOORS ALREADY!!!!!!
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December 2023 by Zachary Adams
there was one or two people that was working there. i was dissatisfied with one of the people that worked there( he didn't talk at all even when i asked him a question). also the bathrooms where locked so i couldn't use them
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November 2023 by Enyo Farabi
Do not use this pharmacy if you are on medications you are not supposed to go off of-they do not care.Even if you are patient and kind with the staff they are obviously so understaffed and disorganized. It's like a bother to them if you are trying to ask any questions or get down to the bottom of anything that is happening with you medications. Definitely some of the more dehumanizing experiences I've had in customer service.
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November 2023 by Haley Elsola
Good luck trying to get a hold of anyone at the pharmacy, expect to be on hold for hours while the repetitive message tells you that they are busy on another call and will be with you shortly. I can tell you for a fact, they are not in another call and will not be with you shortly, what an absolute joke. Always understaffed and struggling, you can tell corporate does not care one bit and actually seems to set them up for failure.
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November 2023 by Elizabeth Aby
unbelievable- pharmacy closed when arrived even through sign on front door and pharmacy said it should be open! the store was not clean, many many things locked but yet no employees to help, the manager quityet the temp pharmacist was very nice as was the only other employee in the pharmacy departmentalso hard to check out due to lack of employees
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September 2023 by Paul Liddy
You’ll find this place, like most Walgreens, highly understaffed, or just not staffed at all (see below). You’ll have a better chance waiting in purgatory than this modern day hell on earth. I would rather get the flu than deal with a “quick and free flu shot” again.
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September 2023 by Samantha Hermsen
Do not get your prescriptions filled here. It is awful and after dealing with them for long enough I will never return. Multiple times they have cancelled my prescription and put it back on the shelf after only a few days, and when I call to ask why they did that when the window for pick up is supposed to be 10 days, they just say they don't know. Multiple times the pharmacy is marked as "temporarily closed" randomly when I need to pick up medication, they also shortened their hours so they are open until only 6pm, which initially they did without posting it online, and in general this makes it hard to get there in time after leaving work in the evening. Also, any time you need to call to ask a question you can expect to be on hold for at least 45 minutes, regardless of what time of day it is.
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August 2023 by Ben Kreibich
This is the worst Walgreens for pharmacy. When I try to get certain prescriptions filled like testosterone or the needles I need for that, it holds up all my other meds. When I try to call I am on hold for over an hour and the “two callers ahead of you” never changes so that tells me they do not answer the phone. And it’s been the last couple of months when I call. Not just once. The customer service at the pharmacy is the worst—one time when they couldn’t figure out a simple needle/syringe prescription, they threw the needles at my wife.I cannot express how hellish this place is. It’s sad because it’s the closest to my house but I will be switching pharmacies, maybe switching from Walgreens entirely.TLDR:WORST WALGREENS PHARMACY!! There is always a line, that moves really slow. Staff is not kind. They don’t answer phones, ever. Transgender healthcare deficient.
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August 2023 by jeremy lund
This pharmacy on 43rd and Chicago is the worst..... They do not answer phones and you will wait in line for your meds. If, IF they have them ready for you even when they call or message you saying that they are ready for pick up.This place is the worst...
