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January 2024 by michael edwin roberts jr
Don't recommend Walgreens for vaccinations. They failed to maintain a record of my Covid vaccination and accused me of being a no-show. Bad customer service
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January 2024 by Andrew Powell
I'm personally offended by the pathetic selection of Christmas cards.
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January 2024 by Tarek Hassan
Ooo waawwGot a lot to sayAnd $2 for 4 litters of cola is gooood deal in downtownYa ya ya
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December 2023 by J S
Had photos printed and picked them up, the clerk was very polite and professional. I would give that transaction five stars.When I got home and looked at the photos, I found mine were there and all was fine, however there were a number of pictures that were not mine.On another errand walking through the skyways wheeling an elderly person in a wheelchair, I wanted to drop off the photos that were not mine. As I did not have a lot of spare time, I attempted to drop off the photos at the second-floor cashier desk and was verbally abused by the clerk. I was very surprised by the way I was treated. Not good when I was trying to take care of a mistake that your store made.
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December 2023 by har bingle
i never write reviews but this deserves it.i was sent the wrong item from the photo department (i had paid for my item to be shipped to me as i don’t have a car to get there) which was some older couple’s christmas cards. i called to see if they could send me my actual order after explaining the situation and the lady on the other end of the phone started giving me some heavy attitude saying that i have to come down there, and as i’ve previously mentioned, i don’t have an easy way to access transportation which i told her and how i paid for my order to be delivered. she eventually started yelling at me and hanging up on me. i called on 12/07/2023 (today) so fix your employees attitudes and properly train them with their customer service because it’s terrible.
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November 2023 by Sushaanth S
I usually prefer this pharmacy to collect medicines and it is convenient to access the store on the skyway. Store is located right across IDS centre. Staffs are really helpful.
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October 2023 by Ugyen Sangmo
I never leave reviews, but I have to say this is by far the worst Walgreens I have ever been to. I felt verbally attacked by the cashier lady (black woman in her 40-50s) on the lower level over printing photo and by a customer who claimed that I skipped the line to ask the cashier a simple question and I wasn't even buying anything. I was at the register for literally 2 secs. Mind you, I was at the store before all the customers that are on the line too. The customer started getting rude and loud with me while the cashier turned a blind eye on this situation. They both proceeded to instigate each other's negative energy later on. They need to fire her or at least train their employes better. Before my encounter with the cashier, there was already a scene going on with a different customer who lost his phone at the register or something. She was making rude comments about that customer for everyone to hear and I overheard the guy saying that he's about to fight her. This is how you know; she has taken her comments too far. I've read other reviews about the cashiers here and looks like there were many instances where the cashiers were horrible to the customers. I won't be returning to this store again.
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October 2023 by John Kollar
The lady employee and man on the second floor really helped me out. I really really appreciate it. I'm a Uber driver and I had absolutely no idea what I was doing and they are super nice to me and I just wanted to say thanks.
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October 2023 by A Wolfe
Ive been coming to this place for 3 years ive never had a problem getting my prescriptions filled. I notice some folks have but never me. I get 5 text over a week and half period saying i have 2 prescriptions ready. After returning from out of town i walk there in the rain only to find i have nothing. When i said you text me 5 times the guy says nothing, when i say but you message me ....he says we have nothing what you want me to do. I guess do nothing cause i wont be back here ill go to the hospitals out patient pharmacy thats a block away rather than the 7 i walked here to give you business. Maybe you would be so angry and nasty if you would take off at least one of those 2-3 darn mask you were wearing.
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August 2023 by Shauna Hodges
Bad really horrible I was in tooth area waiting on someone to open the cabinet which took almost 20 while there was a young lady who was talking to the workers at the counter instead of helping paying customers im not the only one waiting I thought customers came first but I guess not at this location that young lady could have help instead of talking about her personal business
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August 2023 by Olivia Archambault
Pharmacist must be sampling the product. Everything they say is always wrong. “Prescription ready by noon” so I show up at 130pm thinking surely an entire hour and a half later they will be ready. No. Of course not. Half is ready. Why didn’t they do all of it? Beats me. Tells me to come back at 3pm. I’m well aware of their service, so I show up at 3:30pm. Is it ready? Don’t be stupid, of course not. I hate this place. Just stop wasting my time and lying about when it will be ready. That’s it. Just say an accurate time. How are you wrong every single time??? Absolutely asinine. If anyone who can’t count or tell time needs a job, try here.
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August 2023 by Howard L.
First time coming here, wanted to grab a few things while I was in the area exploring Minneapolis. It's a smaller, well stocked store. What I enjoyed about my visit is the staff, they're absolutely the best and we're helpful with updating my membership information. Overall, I may not come to this location much but I'll come here again
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July 2023 by Sue Lund
Had to switch pharmacies. The staff at this walgreens made it simple. Very polite, professional and extremely efficient. All the staff at this store was super friendly and helpful.
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July 2023 by Rudy Taylor
One of the friendliest, safest places in downtown Minneapolis. Incredible selection, security guards always around, huge store, great pharmacy and photo service. One regular employee was a complete lifesaver reminding me today of all the stores benefits. Great ? place ? ?
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July 2023 by Krystal Liu
I know this is not going to make any difference, but I have to leave my review. This was absolutely the worst of the worst shopping experience I have ever had in my life. 2 of the cashiers were absolutely the rudest person I have ever seen in my life or can ever imagine. I placed an online order 3:50pm, app said it should be ready in about 30 mins. I called at 4:45 since I was nearby. A nice girl told me they short handed today and it will definitely ready before 6:00 when they close. I went to hotel first then went back to the store 5:45 since there’s no update about my order. Many people were in line, only 2 cashier was helping, and a lady was just there chilling out and doing nothing. So I approached to her asking her for help to either check my order or just cancel it, since its closing and I can’t cancel the order myself and I will just get those the store. The lady for no reason started yelling at me saying “we are closing, there’s nothing we can do, you have to come back tomorrow when we are open again to cancel it!” How ridiculous, I couldn’t even understand. And she was just keep yelling at me repeating the same thing over and over wouldn’t even let me talk. The girl at the cashier heard everything, and offered to cancel the order for me. Then the lady yelling “you can’t help her, she has to wait in line!” I said I had no problem waiting in line, i will just wait. And while I was waiting in line with my husband, the lady was keep talking to the other male cashier very loudly saying that they should ask the security to throw us out. I was like??? At the mean time a nice customer who heard everything was chatting with us and trying to comfort us. After waited for quite some time, a manger like gentleman came to help me checking my order. Then he found my order in the system, offered to fetch my items for me. While manager checking with us, the lady was keeping yelling and lying and repeating that “the order is already picked up!” and she had never even tried to look at the system at all. While the manager helping us with the order, the male cashier came to ask us to leave because “we are closing you can not stand here you have to leave!”. Thanks to the girl and the manager, I finally got my stuff even though there was a lot of trouble. When we leave the store, the 2 security guy at the door nicely apologized to us for what we had to experience. This whole experience literally blew up my mind. I couldn’t even imagine how can there be such psycho like person in this world working as customer service and how can such psycho kind behavior can be tolerated. This was literally ridiculous and all the other people in this store were quite nice and normal. I’m having the hardest time to understand how these 2 cashier can still working here and seems has no problem. I’m not from Minnesota and this is the first time I’m visiting. I’m not sure if this is racism or something. But this is definitely the worst experience in my life. And absolutely left me an extremely bad first impression of the city. This is not my home store and I know it’s not going to make any difference because I saw plenty review about the cashier being rude. But I still decided to write down my mind blowing experience today. I was not even a bit angry at all. I’m just pure shocked and confused because this is a new level of ridiculousness that it’s beyond my imagination. I hope I was lying but it’s so ridiculous and even a novelist can not make it up.
