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March 2024 by Mohsen Ahmadkhani
The pharmacy staff are SUPER slow!
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March 2024 by Terry Prindiville
Abysmal service- was put on hold for over 45 minutes- I hate this place
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March 2024 by Adam
It is a bad pharmacy and its employees do not have good customer service and are always angry and when I go there I wait a long time to take my medications.
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March 2024 by Emily Kirkevold
Last two appointments I’ve had there for shots/tests were canceled at the counter with no heads up. For not having a specific line for appointments, super rude and wouldn’t recommend going if you have any other choice.
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December 2023 by teethandbones
STILL so terrible. Went in to pick up 3 prescriptions. 1 had been called in by my doc 3 days previous, 2 I had refilled online 3 days previous. After waiting in line behind 7 people, I was told none of them were ready. When I *dared* to ask why, I was told that if i waited 20-30 minutes, they would do them. When I then asked how many times I have to ask for my prescriptions to be filled before it gets done, EVERY PERSON in the pharmacy (including the pharmacist on duty) got mad and said (i’m quoting) “we have like 800 prescriptions waiting by to be filled”, “we’re short staffed”, “you come here all the time, you know it’s like this, why are you taking your anger out on us?”, “You’re WELCOME to take your prescriptions elsewhere.”As someone who has worked retail, I cannot even express how unbelievable it was that employees would speak to a customer like that. So not only does this pharmacy location fail at its ONLY JOB, to fill prescriptions, but additionally the people working there fail at the most BASIC customer service skills.This location should just be closed.
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December 2023 by Annika Person
Was on hold on the phone for 90 minutes just to ask why my prescription was taking so long just for them to say “I don’t know”. Doctor had to send it 3 times in 2 days before I got a fill. Waited 45 minutes in line to tell them to fill it and another hour waiting on it…. Will be choosing somewhere else in the future.
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December 2023 by Nate Ray
2 stars is generous. They never have it ready and you end up having to either wait 30 minutes or coming back another day.
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December 2023 by Boone Leach
The worst place in the entire world. They never refill prescriptions on the date autofill is set to, usually takes about 5 days after that day. This creates the need to either manually fill each time, or take 5 days off every month from my daily meds. However, manually filling a prescription takes about one hour in person, or two on the phone.None of this is the employees fault, this is the most understaffed workplace I've seen in my life. Avoid this place like the plague. If you have even a few medications you need filled each month, you will lose about five hours a month waiting on them (they cannot sync up your medications, no matter how many different people you talk to and what you do). Just dying a few years ago would have been easier than dealing with this pharmacy. Get out now while you're still young.
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November 2023 by Kyo Le
I was here to get some needles for my prescriptions over the counter @12:40PM.There was a line but it went fast!The Pharmacists were friendly.Definitely going there again.
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November 2023 by Abby S.
This is the absolute worst pharmacy. I waited for 2 hours for a flu shot (30 min in the prescription pick up line just to check in since there wasn't a separate area, then 30 min waiting just for the woman to ask what my name was again and that I hadn't even been checked in, and finally another hour). Also the room where I got my shot was so sketchy and unprofessional - filled with boxes, junk, and unorganized paperwork. I never write reviews but this was actually the worst place I've ever been DO NOT GO HERE.
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October 2023 by Michael D.
To be perfectly honest my experience there started out well. The techs helped me by ordering a med that they didn't have in stock. I had had the meds before but they didn't have the proper dosage of pill so filled it with 1/2 dosage pills. I asked and was confirmed that I had a months supply. When I got home I did the math and realized I only had a two week supply. I went over the math with a pharmacist and she looked puzzled. At this point another pharmacist came over and tried to override the math issue. I was starting to get angry and asked for a refund and told them I would get it filled somewhere else. He became very condescending and I said I would file a complaint with the FDA at which he laughed and walked away. I demanded his name which he refused to give. I am waiting for a call from the store manager tomorrow.I almost went over the counter for this prick.
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October 2023 by Dq “Tobydog” Campbell
Worst ever, slow, rude, uninformative. Hours are never what is posted. Closed all day Sunday. Closing early on Monday at 4pm. Phone to pharmacy, even worse. 2 hour wait on phone vers 90 min in person.Nemo the manager was not helpful, not caring, and worked harder to do nothing. Good luck, to anyone, and congratulations to anyone that has a better experience than me.
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October 2023 by Sandra Schommer
If I could give a lower rating I would. The number of bad experiences I had here is ridiculous. For example, I just sat on hold for an hour and when I finally got through the person told me she couldn't hear me and hung up on me. The majority of the positive reviews are from more than a year ago and most of them just mention the move and say the new place is nice. Nothing about service itself.
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October 2023 by Nathan Senger
This pharmacy routinely cancels prescriptions without warning after making sure they are put in over the phone and the app. It may take you weeks to a month to get prescriptions filled. They need to stop accepting new orders. I have had weeks of delay on every single prescription I've tried to fill here and no one has ever noted that there are issues - they just cancel the order and delete the record of it.
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October 2023 by David P
My prescription refill has been "in progress" for over six days. When I tried to call to ask what's going on, I gave up after sitting on hold for 90 minutes. There is something seriously wrong with this location. DO NOT send your prescription here.
