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August 2024 by David Lee
I was appalled by rude and unprofessional behavior I encountered at USPS while simply dropping off a package. The staff member I interacted with was dismissive and unhelpful, treating me with apparent irritation despite my straightforward request. This level of unprofessionalism and lack of basic courtesy is unacceptable. My experience was marred by unnecessary hostility, and I am deeply disappointed with the service. I understand you all had a long day but so do we all.
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August 2024 by Les Wiles
They disconnect the phone when it's supposed to be operational. When the line for services is built up to out the door, all but one employee is left at the counter. Government officials don't care to address government public services and its just a domino effect, that just leads to every department and employee to purposely give subpar service
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June 2024 by Jakob Johnson
Zero stars wasn't available. They NEVER answer the phone doesn't matter what day or time. They kept my package for a month after only trying to deliver it once and I wasn't home. Signed the slip but they never re-delivered and it eventually returned to sender. What a headache
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May 2024 by Dustin Hurley
While there are issues with the delivery service at times, the main office is just fine. While some have attitudes that some may find a distasteful, with the people they have to deal with and the grief they have to put up with, I can sympathize with them.
My service was great and very helpful. The only reason why I give them a 4 and not a 5, is because of the potholes throughout their parking and drop-off areas. A well as the dumb idea to change out the drive up drop boxes they used to have for the ones they currently have. You used to be able to drop off anything without getting out of your car, but now it's set so far back one has to get out to do it.
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May 2024 by Wes “aftrglich dj producer” Hanson
Long line; however..service is 100%
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March 2024 by Jessica Dickey
After opening a case regarding a package I was expecting through USPS, a representative at this location contacted me and let me know that they’d delivered my package to the wrong address and were unable to get it back. I double checked with the sender that all of my address info was correct, and it was. This is inexcusable. On top of this, the representative told me to file a claim for a refund online because “they dropped the ball”, and I was denied a refund. Can’t get a refund through the sender either as the tracking on the item says “delivered to an individual” - yeah, an individual being some random dishonest person. I’m extremely disappointed in USPS, this location in particular, for their negligence.
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February 2024 by Maria Jirik
Everytime I go here service is rude. Even if I'm the only customer there. Scorns me for not knowing things if it's my first time returning certain item or purchasing something. I only go here if I HAVE to return something.
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February 2024 by Kate Lerwick
whether the night drop is open or not is completely up in the air and there's no way to tell if they have it locked/jammed shut or not before you drive there
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January 2024 by Antonio Pegross
The one elderly lady is very rude
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January 2024 by Nancy Kane
They were very good at opening a case for me. I am waiting a response.- update Months later still no response from anyone. I called them and referenced the case number. Was told they would call me back. Nothing!
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January 2024 by Emilio Galarraga
Not welcoming place. It seems that they don't like helping people , no smiling, no greeting ...and so slow
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December 2023 by KayeAnn Mason
Terrible service. They are literally wrapping boxes for shipping for customers when their sign says they don't. At least 5 min per customer. Lines out the door. Always poor service here.
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December 2023 by Connie Moseman
Very experienced and sweet clerks
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November 2023 by 4 Szns
She messed up my shipping was rude and always has a additude the clerk Joann and the African woman
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October 2023 by SALIVASHOUSE
this arrogant white man wanted to have an attitude when I asked called around all day to intersect my package that had the incorrect delivery address. I called 15+ times and they didn't pick up not one time . My package got delivered to the wrong address that i cant get back because ya'll can't pick up the phone.
