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August 2024 by Kathryn Russell
Monday morning. It's hot, and several customers are waiting to be served. The counter help is running late, but is "on the way." More time passes, and people start to leave. A woman in the back room is frantically calling somebody. Shortly after she tells us the lobby will not be open because the counterperson is "sick." THIS IS THIRD WORLD STUFF and not the United States Postal Service. Replace the neather snow nor sleet with. I hate Mondays and the public can goe elsewhere.
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August 2024 by Mary Maddox
It’s a Thursday at 3:30 and I’ve been here since 3. It’s easily 85 degrees in here. There’s 1 person behind the counter and she’s a lil slow. She over explains taking precious time. When I first arrived she was finishing up with one patron. While she was helping the next - she left counter to look for help and came back alone. Everyone in front of me appeared to have a complicated request because she had to spend so much time completing their request. Finally I was next. While wondering what was taking her so long with this patron (another 5 minutes) - the other counter person appeared and was able to assist me and yea original worker was still on the struggle bus having not finished yet.
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July 2024 by Janelle Moorhead
I'm Thankful for all of you. Thank You ?
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May 2024 by John Brim Jr
I have always had good service at this location. JBJ
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May 2024 by Alissa Olivo
I hate going into the post office because they are always understaffed and those working are slow really not all that helpful. Also mail delivery is super bad. Have had a few missed days of delivery and if they do deliver it's as late as possible in the day.
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March 2024 by David Mendolia
it's so sad to see how understaffed they are.
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February 2024 by R. B.
I am done using this post office and the USPS in general can kick rocks. I have been waiting for an important, local piece of mail for a week and a half. I filed a lost mail inquiry on the USPS website so a local person at this Robbinsdale Post Office called me and basically said tough luck - we are a "package" delivery service now and essentially they do not give a darn about anyone's paper mail anymore (aka letters, checks, etc). Supposedly to send a paper piece of mail locally will take 3-5 days now because they only care about packages (that cost more to mail so they make more money). Well my item was mailed way over 3-5 days ago and this guy offered no help tracking it down. So if you need to mail something that's not a package well good luck.
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February 2024 by Rebekah Andrus
Worst Post office ever!!!! USPS is terrible and needs better employees! They lost a very important piece of mail and hung up on me twice already when trying to call and ask about it! I did everything they told me to and wrote out a service request form and checked my informed delivery that I did not receive the mail. Its been over 3 weeks and they still haven't got back to me or resolved my issue!
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February 2024 by Chris Vail
I've used several offices, and now go out of my way to use this one - great service, especially from Donnia!
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February 2024 by Caitlin Johnson
Usually not a long wait if any. The staff has always been very kind and helpful.
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February 2024 by John Herron
Really needs to be made handicapped accessible! I helped a woman in a wheelchair chair today and it was a pain to get her in and out. Unsatisfactory in today's world.
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January 2024 by Google Account
Terrible. Manager is incredibly rude. The workers at the desk give different information. Damaged mail and packages. Lost mail. They lie about following up with you on an issue when they never did.
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December 2023 by Ren Olson
Please hire more employees and get more than 1 person working at once the week before Christmas.
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December 2023 by DJ DRU
Consistently open about 10 to 15 minutes later than posted open time
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December 2023 by L
Terrible. Manager is incredibly rude. The workers at the desk give different information. Damaged mail and packages. Lost mail. They lie about following up with you on an issue when they never did.