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January 2024 by Gregor Jameson
U.S. Banks stopped allowing you to send money to people unless they have a Zelle account, or you want to do a $30 wire transfer (that will also cost the recipient money).Very electronically unfriendly.
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January 2024 by Kayley Helget
Bri was amazing! So kind and helpful!
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January 2024 by George Sawyer
Got a card printed here. Specifically asked the man at the counter if running it for 2000 with the plumber. Told them if there would be a problem I would need a check. The clerk says no problem at all just swipe the card. Lo and behold it has a limit of 1000 on it that us bank is not willing to remove. Had to call and beg various people to let me use their cards for the balance past 1000. Possibly the most humiliating experience of my life because these clowns don't know how to do their job and lie for fun
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February 2023 by Chandaravichai Chak
The level of incompetence paired with a snooty attitude is enough to drive any reasonable person into blackout anger. To the red head that worked this location on January 4th 2023 I’ll be looking into whatever I can do to remove you from you from your position. You are not competent enough, nor do you have the personality to be dealing with customers and their money for a living. Maybe try McDonald’s or start an only fans
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February 2023 by Cassie Johnson
Easy to communicate.
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December 2022 by Jay Zeeland
Do not try this credit card. Payments applied late then no service. You will Waste allot of time.
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November 2021 by George Bracey
Management was not respectful
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August 2021 by Tiffany Zmuda
It would be nice if the ONLY US Bank location currently open downtown was actually open for a whole day. But nope. 930a-4:00
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June 2021 by Bella Fisher
Should update online hours as they have apparently been open til only 4pm for over 3 months now. So glad I rushed here to make it by 5 since that’s what it says online!
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October 2020 by WT JS
DO NOT USE US BANKDO NOT USE US BANKDO NOT USE US BANKDO NOT USE THIS BANKTHEY HOLD YOUR MONEY HOSTAGE AND WILL NOT ALLOW YOU TO USE IT WHEN YOU NEED ITDO NOT USE US BANKDO NOT USE US BANKDO NOT USE US BANKDO NOT USE US BANKDO NOT USE US BANKDO NOT USE US BANK
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March 2020 by Amanda Olusanya
I've banked here for 10+ years and they've always taken care of me. :)
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December 2019 by Amanda W.
I had to go to the branch to verify my information and stop fraud on my account. The VP and branch manager, Margie Mumbleau, stepped in and helped me get everything straight and get a new card. She not only knew exactly what to do, but she sat with me as we went through the process. It was a rough day, and i am so thankful for her expertise, kindness and compassion. She is my go-to from now on!
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November 2019 by Samita J.
This bank is just the worst. I have been going back and forth with them since March trying to settle a dispute. When I call to follow up (after they say someone will respond to me and never do), no one has any idea what I am talking about. You would think they have a system to update notes, but when you ask, they say they don't have access to this. But what they do have access to is how much your balance is and that they can take the payment or have their annoying agents call you on a daily basis. But yet no one can return a phone call. I received a few email addresses for people who could "help." I have now been going back and forth with a "Heather." She told me 2 weeks ago that she escalated my concern and it would take 2 weeks to respond. I started emailing her for follow up about 5 days ago. I've left her 3 messages and nothing. Don't we all wish we lived in a world where we had a job that it was okay to ignore a customer or just not respond when you don't know? How do they think this is okay? Maybe this explains their numerous pages on yelp and their 1 star ratings. I honestly have no idea how they are still in business. What do they have to offer except for incompetent, robot of agents and people who just ignore your concerns, but yet perfect as harassing you when they call. Avoid this bank at all cost. Consider yourselves warned and don't waste your time asking an agent a question. Most likely they are a robot, have no information and when they say they will ask, what this means is let me get off the phone and just ignore your calls and messages going forward. Because US home bank REALLY COULD CARELESS.
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September 2019 by Matthew Zdroik
Always have a positive experience at this branch!
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July 2019 by glass manipulator
The lady at the currency exchange table was totally rude. It's like she enjoyed saying no to different types of money.